Project Manager / Program Manager
Project Manager / Program Manager
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1 Vacancy
Job Description
Project Manager or Program Manager IT Market Research Operations
Location: Mexico City (Hybrid 2 to 3 days per week on-site)
IDC International Data Corporation ()
Compensation: MXN $35000 $40000 gross per month
Start Date: August
Reports to: United States
Individual Contributor no direct reports
About IDC
IDC part of IDG is the worlds leading provider of market intelligence advisory services and events for the IT telecommunications and consumer technology markets. With a global presence IDC empowers businesses to make fact-based decisions in a rapidly changing digital economy.
Role Overview
We are seeking a Research Operations Program Analyst to support IDCs global research operations team from Mexico City. This role focuses on process implementation review and governance ensuring operational excellence and data quality across multi-country programs.
The position is highly collaborative requiring coordination with internal stakeholders analysts and external vendors while reporting directly to management in the United States.
Key Responsibilities
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Program Support: Assist in the management of multi-country research projects including planning fieldwork quality control and delivery.
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Process Implementation & Governance: Execute and monitor operational processes ensuring consistency compliance and continuous improvement.
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Tools & SLAs: Work with tools such as Excel SQL Power BI Jira Smartsheet while tracking SLAs and outcomes (timeliness error rate data quality).
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Efficiency & Innovation: Identify opportunities to improve research operations efficiency through automation dashboards SOPs and templates.
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Stakeholder & Vendor Coordination: Support coordination with analysts and vendors across LATAM and other regions including budget tracking POs and invoices.
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Data Privacy & Compliance: Ensure strict adherence to Mexican and international data-privacy standards (consent access controls GDPR cross-border transfers).
Qualifications
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Bachelors degree required; Masters preferred (Business Information Systems Communications or related).
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35 years of experience in research operations project/program coordination or similar roles.
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Proven skills in process implementation review and governance.
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Strong command of project management and data tools (Excel SQL Power BI Jira Smartsheet).
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High-level English proficiency (C1/C2) mandatory. Daily reporting and communication are in English with U.S. stakeholders.
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Excellent organizational analytical and communication skills.
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Ability to work independently (individual contributor no team leadership).
Why Join IDC
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Be part of the worlds leader in IT market intelligence.
- Direct reporting to U.S.-based teams with international exposure.
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Collaborate with global teams while based in Mexico City.
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Hybrid role (2 or 3 days/week in office) with international exposure.
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Competitive salary: $35000 $40000 MXN gross per month.
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Opportunity to grow in research operations and process governance.
Apply now to join IDC as a Research Operations Program Analyst and start in August.
Employment Type
Full Time
