Manager, Sales Training Data and Analytics
Manager, Sales Training Data and Analytics
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Job Description
Visa University (VU) is seeking a Data & Analytics Manager to join the global Sales Training team. You will support the global and regional teams by articulating the impact of VU learning initiatives and providing operational insights for data-driven decision-making through your expertise in data analysis and visualization. You will play a crucial role in data governance and process management and contribute to our learning data experience.
Responsibilities:
Business and Data Analytics
- Be an innovative thinker passionate about brainstorming and implementing creative ways to use learning and secondary data (such as people or talent data) to measure the impact of Visa University programs.
- Extract and understand data to form opinions on how to best help and derive relevant insights for our stakeholders.
- Collaborate with global and regional learning teams to understand their reporting and analytics needs and deliver solutions that meet these needs.
- Work with stakeholders throughout the organization to identify opportunities for leveraging learning data to drive business solutions.
Visualization & Reporting
- Act as a strategic business partner fostering strong relationships with key stakeholders to promote a data-driven decision-making culture.
- Create repeatable templates for global and regional teams to leverage with stakeholders (i.e. monthly global and regional updates participant heat maps to track completions etc.)
- Translate complex data sets into clear and actionable visual insights that resonate with various stakeholders.
- Partner with internal stakeholders to understand their data requirements and provide expert advice on potential data solutions and visualizations.
- Continuously innovate and improve dashboard designs to ensure they are user-friendly intuitive and aligned with business goals.
- Leverage advanced visualization tools such as Tableau Power BI advanced Excel and Watershed to develop and maintain interactive and visually appealing dashboards and reports.
- Conduct needs assessments and gather requirements to ensure that dashboards meet the specific needs of different departments and teams.
- Provide training and support to stakeholders on interpreting and utilizing dashboards effectively.
Data Engineering
- Work extensively with SQL databases to create manage and optimize views and tables for data integration and reporting purposes.
- Combine data from multiple sources to create a unified view of business performance and support comprehensive analytics.
- Use Tableau Power BI (maybe Python and SQL) for data analysis and manipulation and to automate tasks where necessary.
- Implement and oversee data governance policies and procedures to ensure data accuracy and security.
- Perform quality assurance on data and deliverables.
- Design and manage data processes from data collection and storage to analysis and reporting.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD
Preferred Qualifications
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
Bachelors degree in Computer Science Business Analytics Data Science Statistics or a related field.
Proven experience in a similar role.
Proficiency in advanced visualization tools such as Tableau and Power BI.
Experience with data governance and process management.
Strong analytical skills with the ability to collect organize analyze and disseminate significant amounts of information with attention to detail and accuracy.
Experience with HR/Learning data preferred but not required.
Excellent communication and collaboration skills with the ability to work independently and effectively with global teams.
Team-oriented collaborative diplomatic and flexible style with the ability to tailor data-driven results to various audience levels.
Able to work unsupervised and efficiently while designing implementing and documenting processes to ensure high-quality work.
Detail-oriented expected to ensure the highest level of quality and rigor in reports and data analysis.
Exhibit intellectual curiosity and strive to continually learn.
Flexible adaptable and able to think quickly.
Strong verbal written and interpersonal skills are required.
Tableau Power BI (or Python and SQL) experience for data analysis and manipulation and to automate tasks where necessary.
Experience in using Generative AI tools for reporting and analytics is preferred.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
