Travel Benefits Manager - Latin America and the Caribbean
Travel Benefits Manager - Latin America and the Caribbean
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Job Description
The Consumer Products Benefit LAC team is focused on delivering high-value travel benefits that drive issuer and cardholder engagement across the region. As the Travel Benefits Manager you will enhance cardholder experiences across every stage of the travel journey from planning and booking to airport in-transit arrival and post-travel recovery.
You will work closely with vendors product leads and market teams to source and manage relevant partnerships design benefit packages and ensure the portfolio delivers value exclusivity and ease of access- especially for affluent and high net worth cardholders.
Responsibilities:
- Manage travel-related benefits and vendors across all stages of the travel journey
- Lead negotiations vendor management and performance tracking across key travel providers (airline lodging transportation services etc.)
- Source assess and implement benefits that address key travel touchpoints: inspiration & planning booking & preparation airport experience in flight & transit arrival & destination return & settle
- Design and manage bespoke travel benefit packages tailored to affluent and HNW segments
- Monitor travel trends and customer behavior to continuously evolve the value proposition
- Support Visas strategic priorities including cross-border spend travel engagement and digital transformation
- Develop and expand both core and optional travel benefits aligned to product segmentation and business needs
- Collaborate with internal stakeholders and market teams to ensure alignment localization and effective implementation of benefits
- Ensure a seamless user-friendly redemption experience across channels
- Track and report on benefit performance engagement and satisfaction metrics
- Conduct quarterly business reviews with travel partners to evaluate performance gather insights and define future plans
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications :
Basic Qualifications
5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD
Preferred Qualifications
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
Bachelors degree in Business Administration Engineering Economics or a related field (MBA preferred)
5 years of experience in product development vendor management payments travel or loyalty programs
Strong understanding of travel-related partnerships and cardholder benefit ecosystems
Proven track record managing strategic vendor relationships including contract negotiation and performance oversight
Strong analytical and strategic problem-solving skills
Comfortable working cross-functionally and across regional markets
Fluency in Spanish and English required Portuguese is a plus
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
