Commercial Manager
Commercial Manager
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Job Description
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
Shaping the future of real estate for a better world
At JLL we see a Brighter Wayforward for our clients our people our planet and our communities. With over 200 years of real estate experience we are and always have been in continual pursuit of brighter ways of working.
We bring to life a Brighter Way in all that we do by seeking better smarter more innovative ways of working. We approach our work in a warmer more optimistic and inclusive way.
JLL is a global leader in helping clients envision where people will live work play shop and eat.
What this opportunity involves:
Join JLLs prestigious Lendlease Account as a Commercial Manager where youll play a pivotal role in managing two of Melbournes premier office towers - One Melbourne Quarter and Two Melbourne Quarter. This dynamic position offers exceptional growth opportunities with a clear pathway to General Manager level over the coming years as our portfolio expands.
Youll be at the forefront of customer service excellence working alongside our General Manager Finance Manager and Operations Team to deliver outstanding experiences for our building occupants whilst managing all commercial aspects of these world-class properties.
An overview of the role:
Lead proactive tenant communication across multiple channels including digital walls tenant portals and regular forums
Partner with our Customer Relationship Manager and Concierge team to deliver exceptional service to all building occupants and visitors
Oversee day-to-day operations including leasing reporting capital expenditure rent roll management and debt collection
Support budget preparation outgoings estimates asset planning and quarterly reporting
Manage lease administration monthly invoicing incentive claims rent reviews and licence agreements
Maintain strong relationships with building owners and prepare comprehensive quarterly reports
Collaborate on quarterly income and operating expenditure reforecasts
Manage car park levies and monthly recharges for various services
Support capital expenditure submissions and claims processes
Oversee our Customer Events Program and relationship management initiatives
Maintain our Salesforce platform and develop tailored retention strategies
Coordinate annual customer surveys and implement resulting action plans
Sound like you This is what were looking for:
Minimum 5 years in Commercial Industrial or Retail property management
Strong knowledge of the Melbourne property market
Experience with building operations service contracts and procurement
Proven people management capabilities
Victorian Agents Representative Licence (essential)
Tertiary qualifications in property or related discipline (preferred)
Comprehensive understanding of lease structures deal analysis and outgoings recovery
Advanced MS Office skills with MRI experience preferred
Outstanding written and verbal communication abilities
Exceptional customer service focus and attention to detail
Benefits:
Great employee discounts off fitness wellbeing & other renowned bands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistant program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australias #1 Commercial Real Estate firm
Premium offices
What you can expect from us:
Youll join an entrepreneurial inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation we dont just accept that we are a place of many different people but we embrace it we celebrate it and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race gender age sexual orientation or disability and that is why for more than a decade we continue to rank among the Worlds Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates please apply following the link below quoting job reference number AFREQ449643
Location:
On-site Melbourne VICIf this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL) together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States please see a full copy of our Equal Employment Opportunity policy here.
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Required Experience:
Manager
Employment Type
Full-Time
