CX Researcher
CX Researcher
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Description
Are you confident speaking with people and capturing their feedback in a friendly engaging way
This Customer Service role offers the chance to work with a leading global business in their Customer Experience team on a client feedback project that takes place twice a year helping them better understand and improve their client relationships.
This is a temporary role for a 3-week period requiring an immediate start. Based in Sherburn between Scarborough and Malton you will need to be able to drive and have your own transport.
The Customer Experience Researcher role will involve:
- Calling customers to complete a customer experience questionnaire
- Using a dialler to make calls asking questions and typing up responses as you go
- Updating and verifying contact details including email and phone numbers
- Speaking with both UK and international companies
- Working across two easy-to-use systems to record and manage information
Were looking for people who are confident speaking with various people with a mature approach the ability to follow a script while still sounding natural and engaging and are comfortable multi-tasking.
If you enjoy speaking to people and capturing their feedback in a professional yet personable way this is a great opportunity to join a respected business and be part of a friendly supportive team.
Employment Type
Full-Time
