Patient Access Representative
Patient Access Representative
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Job Description
Patient Access Representative-Full-Time/40 hours per week
Your experience matters:
At Peak Rehabilitation Hospital we are committed to providing high-quality comprehensive inpatient rehabilitation services for patients and families. Our state-of-the-art 52-bed acute rehabilitation facility offers personalized treatment for individuals who are recovering from a severe injury or illness so that each patient feels comfortable and supported throughout their care journey.
Peak Rehabilitation Hospital is a joint-venture partnership between Duke Health WakeMed and Lifepoint Rehabilitation. By combining Lifepoints rehabilitation expertise with WakeMeds leadership as a nationally recognized health care system and Duke Healths renowned as a world-class academic medical center our hospital brings together the strengths of each partner to make a profound impact on the lives of our patients.
Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke brain injury neurological conditions trauma spinal cord injury amputation or orthopedic injury.
How youll contribute:
Performs receptionist registration and clerical duties associated with direct and scheduled patient admissions. Interviews patients for all pertinent account information and verifies insurance coverage. Reports to: Assistant Director of Patient Registration.
Additional responsibilities include:
- Ensures that all necessary demographic billing and clinical information is obtained and entered in the registration system with timeliness and accuracy assigning medical record number if appropriate.
- Distributes and explains forms documents and educational handouts to patients or family members ensures all necessary signatures are obtained for treatment.
- Meets with patient or patients caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
- Communicates with admitting physicians office nursing unit staff and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
- Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments including co-pays and deductibles or refers to financial counselors for follow up.
- Researches the patients visit history to ensure compliance with third party payer requirements completing appropriate documentation as applicable.
- Collects co-pays and other funds from patients based upon established criteria.
What we offer:
Fundamental to providing great care is supporting and rewarding our addition to your base compensation this position also offers:
- Comprehensive medical dental and vision plans plus flexible-spending and health- savings accounts
- Competitive paid time off and extended illness bank package for full-time employees
- Income-protection programs such as life accident critical-injury insurance short- and long-term disability and identity theft coverage
- Tuition reimbursement loan assistance and 401(k) matching
- Employee assistance program including mental physical and financial wellness
- Professional development and growth opportunities
Qualifications and requirements:
- High School diploma or equivalent
- Previous experience in hospital setting preferred.
EEOC Statement
Peak Rehabilitation Hospital is an Equal Opportunity Employer. Peak Rehabilitation Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
