Operations Engineer II
Operations Engineer II
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Salary Not Disclosed
1 Vacancy
Job Description
Brightspeed is searching for an Operations Engineer II to join our team! We are seeking a skilled Engineer II to manage and perform proactive maintenance on network elements for voice video and data this role you will develop plans to augment capacity relief as needed and conduct engineering work including applied research development and design of new projects. This includes the design fabrication modification and evaluation of both physical and logical equipment and devices.
As a Operations Engineer II your responsibilities will include:
- Managing and executing proactive maintenance tasks on network elements for voice video and data
- Developing and implementing plans for capacity augmentation as necessary
- Performing engineering and applied research to design and evaluate new projects
- Troubleshooting and resolving issues across IP ATM Ethernet and TCP/IP networks focusing on OSI Layers 1-3
- Configuring network equipment using CLI/TL1 commands and GUIs
- Analyzing and isolating problems at both the physical and logical layers
- Maintaining a thorough understanding of circuit and packet switching the OSI reference model frame relay and ATM switching
- Communicating effectively with customers and team members to ensure a high level of service
- Working independently with minimal supervision while demonstrating flexibility and resourcefulness in challenging situations
Qualifications :
WHAT IT TAKES TO CATCH OUR EYE:
- Bachelors degree in Computer Science or a related technical field or equivalent work experience in data network operations data communications networking systems programming or related fields demonstrating a broad understanding of information systems functions
- Relevant telecommunications experience particularly with HSI data and IPTV network elements
- Strong project management skills
- Proficiency in troubleshooting network issues
- Solid understanding of Ethernet switches routers and their connectivity
- Excellent logical and analytical troubleshooting skills
- Strong oral and written communication skills
- Proficiency in Microsoft Office Suite
- Good organizational skills and the ability to adapt to changing situations
BONUS POINTS FOR:
- Experience with vendor equipment such as ALU Cisco Juniper Fujitsu Calix Adtran Tellabs or Ciena platforms
- Knowledge of routing protocols including ISIS OSPF and BGP
#LI-RM1
Additional Information :
WHY JOIN US
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte NC. We prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce. At Brightspeed we have roles that are designated as remote hybrid office or field-based depending on the position business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health. Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work everyone is better as a result. A diverse team helps us be fierce advocates for more accessible inclusive and high-quality internet because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process please contact to initiate the accommodations process.
For all applicants please take a moment to review our Privacy Notices:
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Department / Functional Area
Operations
Key Skills
- Change Management
- Software Deployment
- Cloud Infrastructure
- High Availability
- IaaS
- Firewall
- Linux
- Middleware
- Jboss
- Network Architecture
- Scripting
- Technical Support
