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KDCI Outsourcing is seeking a Senior AP/AR Specialist to oversee the daily operations of the Accounts Payable (AP) and Accounts Receivable (AR) team for a US-based client. This role requires strong financial process knowledge excellent leadership skills and the ability to act as the primary liaison with the client. The Team Lead ensures accuracy compliance and timely delivery of services while mentoring a small team of AP/AR specialists.
The ideal candidate has 13 years of AP/AR experience with US companies/clients working knowledge of QuickBooks and Microsoft Dynamics and a proven ability to coordinate or lead a team.
Client & Stakeholder Management
Serve as the main point of contact for the client handling escalations inquiries and updates.
Ensure timely communication with clients on status updates deliverables and issues.
Team Leadership & Development
Supervise mentor and coach AP/AR specialists to ensure performance accuracy and efficiency.
Conduct regular performance reviews and provide actionable feedback.
Support training onboarding and knowledge-sharing initiatives.
Process Management
Oversee daily AP/AR operations including invoice processing payments billing collections and reconciliations.
Monitor and report on team performance against KPIs and SLA targets.
Ensure compliance with US accounting standards client-specific policies and internal quality checks.
Assist with process improvements to drive efficiency and accuracy.
Job Requirements
Bachelors degree in Accounting Finance Business or related field.
13 years of AP/AR experience with direct interaction with US clients.
Hands-on experience in QuickBooks and Microsoft Dynamics.
Strong understanding of AP/AR cycles billing collections and reconciliations.
Excellent communication and stakeholder management skills.
Proven ability to coordinate or lead a team.
High attention to detail problem-solving mindset and ability to work under pressure.
Proactive organized and accountable with leadership that balances empathy and firmness.
Maintains professionalism and fosters strong client partnerships.
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Required Experience:
Senior IC
Full-Time