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You will be updated with latest job alerts via emailAt Swarovski where innovation meets inspiration our people desire to explore experience and create. As a Area Manager you will get a chance to work in a rewarding role within a diverse team that is pushing boundaries. Be part of a truly iconic global brand learn and grow with us. Were bold and inventive revealing astonishing things like no one else can. A world of wonder awaits you.
About the job
Area Managers main role is to drive sales as well as to bring excellence in brand and retail execution for Swarovski stores with the aim of meeting and exceeding sales targets and controlling operational expenses. Support and retain Swarovski customers and nurture those key relationships over time. They are the strategic partner and principal advisor to the clients discovering new opportunities for mutual benefit.
Your responsibilities include but are not limited to:
Lead Swarovski-own retail teams to drive sales as well as brand and retail execution across Sales Retail (SR) channel by achieving monthly/yearly budgets and targets as well as controlling operational expenses. Motivate and coach the team to achieve ambitious results.
Build and foster strong relationship with the Store Managers. Build a strong team and ensures effective communication across teams.
Responsible for the overall sales budget and area P&L Break down and set corresponding targets (for sales retail headcount and costs) on a SR store level. Effectively apply scheduling tools to optimise staffing within stores and perform within wage budget and local legislation.
Accountable for SR profitability take ownership for store performance effectively allocating resources and refining processes to drive profitability in a variety of situations and market conditions.
Motivate and coach own retail staff ensure excellent and consistent consumer and brand experience across all touch points complete visitation reports as per minimum standards defined in the Global Store Visit Tool (SVT) optimise retail execution through KPIs and Visual Merchandising (VM).
Plan and execute incentives as well as promotional activities and implement retail processes as per global guidelines.
Support new store openings and hands over complete information to the Distribution and Real Estate Manager India to initiate the SEP process. Responsible to support the physical opening of new Point of Purchase (POP)s of SR and report any issues or missing tools to Sales Operations to initiate follow-up actions.
Provide feedback to Global Teams via the Head of Sales India on customer/market cluster needs initiatives/tools as well as proposing any other improvement ideas.
Point of contact and advisor for partners to resolving brand operational logistics and administrative matters. Leverage available data for commercial decision making to achieve optimum commercial outcome. Liaises with relevant stakeholders in supporting sell-out.
About you
We are looking for a unique and amazing talent who brings along the following:
Bachelors Degree in any Business Studies or equivalent.
10 years of relevant work experience in a fashion customer- and commercial- focused retail environment with a minimum of 3 years in commercial focused retail environment.
Solid understanding of Sales Marketing Merchandising Demand Planning and Human Resources on retail store level.
Strong business development & customer service mindset relationship building skills
Advanced numeracy literacy and verbal communication skills
Sound understanding of the operational model and the respective division
Field-based - willingness to travel within assigned area of up to 80% of working time
Masters of Light Since 1895
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria the company designs manufactures and sells the worlds finest crystal gemstones Swarovski Created Diamonds and zirconia jewelry and accessories as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2400 stores and 6700 points of sales in around 140 countries and employs more than 18000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives) Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovskis heritage. Today this legacy is rooted in sustainability measures across the value chain with an emphasis on circular innovation championing diversity inclusion and self-expression and in the philanthropic work of the Swarovski Foundation which supports charitable organizations bringing positive environmental and social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved respected valued connected and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire promote discipline or discharge will be based on merit competence performance and business needs. We do not discriminate based on race color religion marital status age national origin physical or mental disability medical condition pregnancy gender sexual orientation gender identity or expression veteran status or any other status protected under the law of the countries we operate in.
Required Experience:
Manager
Full-Time