Brand Store Manager
Brand Store Manager
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Job Description
Job Title:
Kenya Micasso Brand Store Manager
Education Background
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Bachelor’s degree or above.
Experience Requirements
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Minimum 5 years of store sales and management experience.
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At least 3 years of cross-cultural management experience.
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Minimum 2 years of sales management experience in building materials preferably ceramic tiles or sanitary ware.
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Experience directly managing a team of 10 people.
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Proven record of independently managing a showroom with monthly sales exceeding USD 100000.
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Age: below 40 years.
Professional Skills
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Strong communication and coordination skills across departments.
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Excellent command of English (listening speaking reading writing)
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Proficient in Microsoft Office (Excel PowerPoint Word).
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Skilled in business communication via email.
Key Qualifications
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Deep understanding of the entire store retail process.
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Knowledge of marketing theory methods and techniques to improve sales performance.
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Strong retail promotion and brand promotion experience.
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High stress tolerance achievement-driven personable and detail-oriented.
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Strong analytical decision-making and crisis management capabilities.
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Ability to summarize and analyze information effectively.
Core Abilities
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Analyze and anticipate customer purchasing behavior to drive sales.
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Plan sales strategies innovate sales models and organize store promotions.
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Handle emergencies with sound decision-making.
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Demonstrated cross-cultural and cross-language communication skills.
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Personality traits: rigorous steady principled responsible discreet and resilient under pressure.
Main Responsibilities
Sales & Marketing Management
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Oversee all sales and marketing activities in the showroom.
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Execute marketing campaigns within budget to maintain market leadership and drive growth.
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Develop and implement product promotion strategies and event plans.
Operations & Administration
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Maintain reporting systems (daily weekly monthly).
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Ensure payment processes comply with company policies while safeguarding staff and customers.
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Oversee the functionality of IT systems and showroom equipment.
Inventory Management
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Track stock movements (inbound/outbound transfers sales) to prevent shortages.
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Coordinate with suppliers and procurement for timely replenishment.
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Ensure accurate labeling and well-organized product displays.
Customer Service & Satisfaction
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Lead sales and service teams to improve customer experience.
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Maintain and update customer databases and visitor records.
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Manage wholesale and project orders coordinating delivery logistics.
Showroom Presentation
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Optimize product displays layout and customer flow for sales and aesthetics.
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Maintain showroom cleanliness and presentation standards.
Team Management
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Train staff in sales techniques customer service and inventory management.
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Monitor employee performance KPIs and ensure compliance with company standards.
Cost & Profitability Control
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Manage operating costs and expenses to ensure profitability.
Other Duties
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Perform additional responsibilities assigned by management.
Additional Responsibilities
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Train and motivate the team to achieve sales and performance targets.
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Manage showroom staff performance KPIs and employee relations.
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Coordinate with warehouse planning and logistics departments to ensure smooth order fulfillment.
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Develop and execute online promotion strategies (e.g. Douyin and at least three other online platforms).
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Handle crisis management—report proactively to management in case of sales shortfalls or operational risks.
Skills
#Ceramic , #Branding, #Tiles, #Kenya, #Buildingmaterials , #Store, #Showroom
Employment Type
Full Time
