Senior Manager of Volunteer and Community Engagement

About the Opportunity

826 Boston seeks a dynamic and experienced nonprofit professional to serve as the Senior Manager of Volunteer and Community Engagement. We are seeking a candidate with a strong command of diversity equity and inclusion (DEI) principles and approaches who can build on the current strengths of the Volunteer and Community Engagement Team robust training and support that center DEI principles collaborative partnerships and creating a culture of joy and connection through writing.

The Senior Manager will lead the Volunteer and Community Engagement Team managing a team of two direct reports. Under the Senior Managers direction the Volunteer and Community Engagement Team will cultivate and steward new and existing partnerships strong emphasis on recruiting developing and retaining a diverse and committed volunteer base.

Mission

826 Boston is a nonprofit writing tutoring and publishing organization where students in grades K-12 and beyond can share their stories amplify their voices and develop as leaders in school and in life.

Responsibilities:

Program Management

• Manage the 826 Boston Volunteer Program of roughly 750 volunteers who serve across the organization supporting students in developing writing creative self-expression and critical thinking skills; volunteers work with students on academic and creative writing assignments homework across content areas and support our in-house publishing process
• Drive vision for volunteer life cycle including recruitment training retention and community building
• Oversee the development and facilitation of volunteer trainings and communication
• Maintain a robust online volunteer resource portal
• Lead team trainings related to volunteer life cycle and ensure volunteer program quality and effectiveness across the organization
• Maintain accurate volunteer records including coordinating volunteer background checks and tracking volunteer engagement in SalesForce
• Collaborate with the Senior Director of People Operations and Program Supports to set annual measurable volunteer team goals; report out on progress at Mid-Year and End-of-Year Reporting and lead strategy adjustments
• Build cultivate and manage strong relationships with universities companies educational and cultural institutions neighborhood-based organizations and other community partners with a demonstrated commitment to DEI and anti-racism
• Develop strategy and targeted outreach initiatives to increase BIPOC and LGBTQIA representation in volunteer cohorts as well as increase STEM-focused volunteers to support after-school and in-school STEM programming
• Increase Spanish-speaking volunteer engagement for our two Bilingual partner sites where students learn and communicate in both English and Spanish
• Collaborate with development team on corporate engagement
• Represent 826 Boston at conferences and community meetings

Personnel Management

• Supervise Community Engagement Coordinator who is responsible for maintaining pipelines with university partners and community organizations that fuel Service Learning opportunities and Writing Workshops support and supervises 1-2 interns per semester
• Supervise Volunteer Engagement Program Assistant who supports the volunteer life cycle Guide all team members in establishing individual work plans in support of team goals; identify areas for professional development
• Manage the hiring and training of all Volunteer Program Team personnel
• Lead Volunteer Program Team meetings focused on developing individual team members and sharing best practices

Additional Responsibilities

• Support organization-wide summer programming
• Provide occasional support to programming as a tutor or staff coverage
• Provide support at select outreach and fundraising events including nights and weekends on rare occasions

Qualifications:

The ideal candidate is a team player with a steadfast commitment to improving the quality of K-12 education including adopting antiracist/anti-oppressive approaches with a desire to work in a collaborative and inclusive culture and a passion for youth empowerment through writing and publishing.

826 Boston recognizes that impostor syndrome and the confidence gap might prevent some applicants from applying. Few candidates will have all of the relevant experience listed below but 826 Boston is committed to assessing candidates with transferable skills and a willingness to be trained for this role.

Skills and experiences:

• 3 years of experience of experience working in a K-12 school education or youth development nonprofit
• Exceptional organizational time management project management and resource management skills; high attention to detail
• Strong team management skills with ability to mentor coach and develop staff and build a strong sense of team identity and community
• Ability to incorporate anti-racist and anti-oppressive practices into analysis planning and programming
• Knowledge of and fluency with social and racial justice intersectionality BIPoC and LGBTQIA history and historic/current systems of oppression
• Exceptional written and verbal communication skills
• Ability to give and receive feedback with humility regulation and tact
• Experience in community outreach campaigns partnership development or working in bilingual and/or global majority communities in the Greater Boston Area strongly preferred
• Ability to travel between 826 Boston offices and school partners including some school locations that are not ADA accessible
• Proficiency in Google Suite Salesforce and InDesign preferred
  
• Proficiency in Spanish preferred

Salary and Benefits

826 Boston offers a competitive salary commensurate with experience in a similar position with the potential for an annual performance-based bonus. The salary for this position is $61000 annually.

We offer competitive salaries and benefits and are committed to equity trust and transparency in compensation. Basing compensation on someones ability to negotiate or their prior salary can lead to inequities and bias in how people are paid particularly for groups experiencing historical oppression. Therefore we do not ask for prior pay history from our candidates and our offer-making process is negotiation-free for salaries and benefits. We determine the best possible salary offer based on relevant experience and the extent to which candidates demonstrate the competencies for the role during the entire hiring process. New hires are typically brought into the organization at a salary between the range minimum and the salary range midpoint depending on qualifications internal equity and the budgeted amount for the role.

Benefits include flexible work from home options generous paid time off (including 15 PTO days accrued sick leave 13 paid holidays 6 Summer Fridays off and an organization wide two-week winter break); health dental and vision insurance (826 Boston covers 80% of premiums) parental leave paid sabbatical and more.

This is an exempt full-time position that reports to the Senior Director of People Operations and Program Supports. The ideal start date is as soon as possible.

826 Boston Diversity Equity and Inclusion Statement

At 826 Boston we honor and actively work toward diversity equity and inclusion (DEI) across our organization. We are committed to centering the voices of the students who we serve to creating inclusive spaces and to incorporating feedback from our community into our decision-making processes. Our DEI lens is always evolving through the courageous conversations in which we participate and the relationships that we build through our work and service. We strengthen our cultural competency through experience training and feedback which informs the development of all new organizational practices and goals and the evaluation of all existing procedures.

826 Boston is dedicated to providing a platform for student advocacy through writing and publishing our work and mission we are committed to dismantling white supremacy culture by recognizing that we are complicit in systems of racism and oppression. We will work to hold ourselves accountable in addressing these harmful structures and behaviors. To learn more about our DEI Action Plans across the organizationplease click here.

About Us

826 Boston is part of a national network of youth writing centers co-founded by the award-winning author Dave Eggers and educator Nnive Calegari that were named in GOOD Magazines 30 Places We Want to Work. Since opening inBoston has delivered its free youth writing and tutoring programs to more than 29000 students and has been recognized by The Boston Globe as one of the best places in the city to volunteer. 826 Bostons youth writers have published their work in The New York Times The Boston Globeand in numerous award-winning 826 Boston books including A Place for Me in the World which was hailed as a triumph of middle school education byThe Boston Globe. In 2013 the 826 National network garnered the prestigious American Literacy Prize awarded by the Library of Congress.

Accommodations

826 Boston provides reasonable accommodations for candidates with disabilities at every stage of the application process. Disclosing a disability or requesting a need for accommodations is a separate process from admissions and will have absolutely no bearing on a candidates application status. 826 Boston will make every effort to meet your request but specific requests are not guaranteed. If you need to request an accommodation please contact Catherine Gomez at

How to Apply

Please include why you are interested in 826 Boston and how your experience has prepared you for this position in your cover letter. The priority application deadline for this position is September 3rd. After that date applications will be considered on a rolling basis. It is in your best interest to apply as soon as possible.

All qualified applicants will receive consideration without regard to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other characteristic protected by law.