IS Specialist, Field Operations
IS Specialist, Field Operations
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Job Description
Come Build Your Career at Aecon!
As a Canadian leader in infrastructure development Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation at the forefront of transformational change in transportation and energy and partnering every day to build connect power and strengthen our communities.
At Aecon you can count on:
- Safety Always. Our number one core value. If we cant do it safely we dont do it at all.
- Integrity. We lead by example with humility and courage.
- Accountability. Were passionate about delivering on our commitments.
- Inclusion. We provide equitable opportunities for everyone.
We lead the infrastructure industry with purpose and our people are at the heart of everything we do. So we invest in our people just like they invest in us!
At Aecon we:
- Ensure you and your family receive the services needed to support your mental emotional and physical well-being.
- Believe in helping you build your career through our Aecon University and Leadership Programs.
- Are committed to supporting and investing in inclusive work environments through initiatives like Equity Diversity & Inclusion training our Aecon Women in Trades and Aecon Diversity in Trades programs and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon.
- Are a leader in sustainable construction.With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities.
Our business success relies on strong execution and continuous improvement driven by the diversity expertise and teamwork of our people. Were always searching the globe for innovative collaborative minds to join our best-in-class Aecon community!
What is the Opportunity
Reporting to the Field Operations Manager the position is responsible for remote site support network infrastructure support and the successful completion of helpdesk requests within their support queue and overall management of the service provided to all Aecon field activities.
What Youll Do Here:
- Capturing clear site requirements and working with the Estimator and Manager on quoting for sites
- Design and manage job site setups engaging other internal teams and vendors as necessary. Network diagrams cabling and workstation requirements VC-room setups etc.
- Manage job sites throughout their entire lifecycle from site mobilization to site demobilization. Oversee proper job site decommissioning of IT equipment
- Keeping site records up to date and accurate with all required diagrams and documentation in the CMDB
- Work with Aecons Joint Venture partners as necessary take a leading role in providing IT support services
- Work with Strategic Sourcing and Procurement teams to source effective and affordable equipment for sites
- Provide rotating support visits to all Aecon job sites including remote locations
- Help coordinate quality standards and ensures public company compliance.
- Adhere to Aecons IT Services Policies Procedures and Guidelines.
What You Bring to the Team:
- Degree or diploma related to Information Services or equivalent work experience
- Demonstrated experience on multiple technologies including (but not limited to) HP Citrix Cisco and Microsoft technologies
- Familiarity with ITIL Foundations Microsoft Networking and Citrix & Virtualization
- Must have working knowledge of Windows 11 MS Office 365 products Microsoft 365 Administration and Active Directory
- Experience with Incident Management Problem Management Knowledge Management Change Management or Service Level Management
- Ability to clearly communicate technical concepts to non-technical people.
- Excellent customer service skills
- Technical knowledge in computer hardware and software configuration
- Comfortable multitasking in a fast-paced environment
- Ability to act individually and work together with others as part of a team
- Recognize analyze and effectively solve problems in a timely and organized manner using industry best practices and procedures
- Can do attitude
The salary range for this position: $70-$80k.
Aecon fosters diversity inclusion and belonging within and across our organization. We welcome all to apply including women visible minorities Indigenous peoples persons with disabilities and persons of any sexual orientation or gender identity.
We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA) and to meeting the accessibility needs of persons with disabilities in a timely manner. Through the implementation of the requirements of the ACA and its applicable regulations appropriate accommodations will be provided upon request throughout the interview and hiring process.
Required Experience:
Unclear Seniority
Employment Type
Full Time
