MSW Hospital Case Manager
Orlando Florida
Medical Social Worker (MSW) Case Manager provides patient-centered care for at-risk populations through comprehensive Care Coordination Discharge Planning and Transitions-of-Care Management. MSW Case Manager evaluates post-hospital needs develops and implements care plans and ensures safe timely patient throughput. The hospital MSW addresses complex psychosocial needs assists with social program eligibility and connects patients to community resources. The MSW Case Manager collaborates daily with the interdisciplinary team promotes patient safety and satisfaction prevents readmissions and educates staff.
Qualifications:
- Masters in Social Work (MSW) experience in an Acute Hospital setting
- Licensed Clinical Social Worker (LCSW) or Licensed Clinical Social Worker Associate (LCSW-A) per state requirement
- Knowledge of state and federal guidelines pertinent to Medical Case Management
Responsibilities:
- Escalates issues barriers to appropriate level of Care Management leadership
- Actively participates in daily Multidisciplinary Rounds to review progression of care and discharge plan
- Proactively identifies patients who no longer meet medical necessity and escalates potential denials documents avoidable days and facilitates progression of care
- Collaborates with Utilization Management staff for collaboration on patient status changes and medical necessity discussions
- Ensure all patients on assigned unit(s) are moved timely and effectively to appropriate levels of care
- Ensures reassessment of discharge needs provided anytime a patients condition changes and/or the circumstances impacting the provision of post-hospital care changes
- Serves as a resource to provide information and intervention related to treatment decisions terminal illnesses and end-of-life issues
- Provides grief counseling and crisis intervention skills
- Advocates for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the Healthcare System
- Provides de-escalation services for patient/family as appropriate
- Provides Motivational Interview techniques for patients with substance use and addictive disorders
- Provides patient/family education adjustment-to-illness counseling grief counseling and crisis intervention
- Provides education to patients/families/caregivers regarding resource options and coping with diagnosis treatment and prognosis
- Works in collaboration with hospital and community agencies to obtain needed services and resources for patients/families/caregivers
- Provides assessment and reporting interventions
- Provides consultation services for patients who may possibly lack decision making capacity
- Follows the guardianship (temporary/ permanent) policies and procedures and coordinates with Care Management leadership throughout the process
- Facilitates full team discussion including patient and family when ethical dilemmas arise
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education skills competency supports department-based goals which contribute to the success of the organization
For our Case Management opportunities feel free to forward a resume to Michelle Boeckmann at or visit our Case Management website at this opportunity is of interest or know someone that would have interest please feel free to contact me at your earliest convenience.
Michelle Boeckmann President Case Management Recruitment
Direct Dial
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Required Experience:
Manager