Program Manager (Broadband and Partnerships) - San Jose Public Library
Program Manager (Broadband and Partnerships) - San Jose Public Library
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 134490 - 174851
1 Vacancy
Job Description
Our diverse and inclusive workforce of more than 7000 employees play a key role in the success of San Jos the heart of the Silicon Valley. All City of San Jos employees work together as one team to make San Jos a vibrant innovative and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations including quality and excellent customer service and hereto learn more about San Jos.
The City of San Jos is an equal opportunity employer. Applicants for all job openings will be considered without regard to age race color religion sex national origin sexual orientation disability veteran statusor any other consideration made unlawful under any federal state or local laws. The City of San Jos is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability please contact us at 711 (TTY) or via email at .
About the Department
The award-winning San Jos Public Library (SJPL) consists of more than600employees a 23% bilingual workforce and has24 branch libraries across San Jos in addition to the Dr. Martin Luther King Jr. Library which is the citys main library jointly operated through a unique partnership with San Jos State University. SJPL serves a diverse community ofroughlyone-million residents and currently has nearly 700000 library members. It annually attracts over 6 millionvisitors (pre-pandemic) and circulates more than 8 million items per year.
Over the past few years SJPL has cultivated a 21st century library experience dedicated to public service and committed to equity diversity and inclusion at the addition to providing library services to the community SJPL proudly leads two citywide initiatives - the Education and Digital Literacy Strategy and the SJ Accessdigital equity initiative which has become the number one provider of free public access to Wi-Fi connectivity tech device lending and multi-lingual digital literacy programs and support. SJPL is led by Jill Bourne City Librarian who was nationally recognized in 2017 as Library Journals Librarian of the Year.
SJPL enriches lives by fostering lifelong learning and ensuring that every member of the community has access to a vast array of ideas and information. The library department is a place where people do great work and make a difference in our community. To see examples of SJPLs work and learn more about its impact visit . Join us to make a difference!
Position Duties
The Program Manager position will implement the Citys Broadband Permitting program. This position serves as the lead for the Broadband and Telecommunications Partnerships Unit in the Librarys Digital Empowerment and Public Technology division and will report to the Division Manager. To implement the citywide Broadband strategy the Program Manager will lead and project manage the citywide Broadband workplan and work directly with assigned staff from other departments to implement the workplan.
The Program Manager requires a broad set of skills including strategic thinking negotiation telecommunications experience public policy team leadership and public collaboration. They will negotiate value exchange agreements to generate the demand for broadband deployments and ensure Citys departments fulfill that demand by permitting communications facilities including macro site small cells underground fiber optics and Wi-Fi. This role requires collaboration with various city departments including but not limited to Planning Building and Code Enforcement (PBCE); Public Works; Transportation; Information Technology; and the City Attorneys Office. The Program Manager will also work closely with telecommunications companies and internet service providers to evaluate ways to accelerate broadband deployment. Collaboration with public interest groups community organizations and other stakeholders will also be required to ensure public adoption of broadband deployment. Finally the Program Manager will work closely with the Librarys Digital Empowerment & Equity Unit and external stakeholders to ensure progress on social justice for the digitally under-served people in San Jose.
The Program Manager responsibilities include the following:
Negotiate value trading agreements with broadband providers that promote economic development and support for digital empowerment.
Direct the development of balanced broadband friendly policies.
Direct the City departments involved with broadband deployment.
Collaborate with external stakeholders on community concerns with broadband deployments.
Measure compliance with agreement terms and conditions.
Evaluate new technologies and approaches to accelerate broadband.
Report progress to City Council and external stakeholders.
Advise on federal state and local regulations including rulings from the Federal Communications Commission (FCC) and the California Public Utilities Commission (CPUC) and recent court decisions.
Advise on proposed telecommunications resiliency standards for broadband deployments from and emergency operations perspective such as the CPUC Wireless Resiliency Strategy and the City of San Jos Power Vulnerability Plan.
Supervise and manage the Senior Analyst position in the Broadband and Telecommunications Partnerships Unit.
Manage the Digital Inclusion Fund in relation to telecommunications public-private partnership contract requirements.
This recruitment may be used to fill multiple positions in this or other departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Minimum Qualifications
Education and Experience
Bachelors degree in a closely related field AND five (5) years of directly-related experience including two (2) years of supervisory experience.
Other Qualifications
Competencies
Job Expertise- Demonstrates knowledge of and experience with applicable professional/technical principles and practices technical project management Citywide and departmental procedures/policies and federal and state rules and regulations.
Communication Skills:Effectively conveys information and expresses thoughts and facts clearly orally and in writing; demonstrates effective use of listening skills; displays openness to other peoples ideas and thoughts.
Project ManagementEnsures support for projects and implements agency goals and strategic objectives.
Facilitation:Exhibits behaviors and techniques that enhance the quality of group processes.
Teamwork & Interpersonal Skills:Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.
Political Skill:Intaking action demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization.
Leadership:Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment allowing others to learn from mistakes; provides motivational supports and direction.
Vision/Strategic Thinking:Supports promotes and ensures alignment with the organizations vision and values; understands how an organization must changein light ofinternal and external trends and influences; builds a shared vision with others and influences others to translate vision to action.
Initiative:Exhibits resourceful behaviors toward meeting job objectives; anticipates problems is proactive and avoids difficulties byplanning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
Selection Process
The selection process will consist of an evaluation of the applicants training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviewsone of which may include a practical/writing exercise.
If you have questions about the duties of these positions the selection or hiring processes please contactDaniel Aholtat.Supplemental Questions
What is the highest level of education you have completed
Bachelors Degree
Masters Degree
Doctoral Degree
Other
None of the above
If you have a bachelors degree or higher from an accredited college or university in a related field please state the field of study and the issuing accredited college or university.
Do you have at least five (5) years of full-time progressively responsible administrative experience including two (2) years of supervisory experience (1 year offull-timeequivalentworkis2080 hours)
Yes
No
Describe a time when you had todrive a project forwarddespite facing ambiguity or resistance. How did youmaintainmomentum and ensure progress
Describe how you accounted forpolitical community or organizational sensitivitieswhen working on a broadband deployment effort with a private provider.How did youanticipateand manage potential risks or concerns
Describe a time when youfacilitateda conversation or meeting to resolve a complex issue involving multiple stake holders.What steps did you take to guide the discussion and reach a productive outcome
You must answer all job-specific questionsin order tobe considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.If you have questions about the duties selection or hiring processes please contact Daniel Aholt at.
The application deadline isThursday September 4 2025at 11:59 PM. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION please email and we will research the status of your application.
Additional Information:
Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.
You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that use of AI content in your responses may result in your removal from the hiring process.
Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system.
This recruitment may be used to fill multiple positions in this or other divisions or departments. If you are interested in employment in this classification you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.
Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION please email and we will research the status of your application.
Required Experience:
Manager
Employment Type
Full-Time
