Income Recovery Officer
Income Recovery Officer
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Salary Not Disclosed
1 Vacancy
Job Description
We own and manage around 5000 homes with a 23 million turnover and our mission is to work successfully with our customers and communities to provide great services and high-quality living environments. We pride ourselves on being a forward-thinking progressive housing association reflective of what is an ever- changing sector. With housing being high on the publics agenda Greatwell Homes continues to grow.
Were looking for an experienced Income Recovery Officer to join our Income Services Team. Does that sound like you If so keep reading about this exciting opportunity.
About the role:
The Income Recovery Officer will deliver a high performing customer focused income management service within a defined housing patch. You will provide a proactive service that includes rent and service charges leasehold charges support charges preventing former tenant arrears and maximising income.
Our Income Recovery Officers are patch based and will be required to complete home visits and attend court.
What we are looking for:
- Experience of delivering housing management and support services to the elderly and vulnerable adults within the community.
- Good working knowledge of welfare reform and the benefits system.
- Experience of attending court.
- Good literacy numerical and analytical skills and an ability to understand and interpret financial information.
- Experience of lone working a valid UK driving licence and access to a vehicle.
If you have the experience and passion to help us achieve our goals and are highly proactive with a positive attitude you might be just the person we are looking return you will benefit from 25 days annual leave a health cash plan gym membership the ability to work flexibly and the option of a Social Housing Pension Scheme plus more.
Please note that we reserve the right to close this advert early for the right candidate.
To view the job description and apply for this position visit our website and create a candidate profile with Greatwell Homes careers page. You can find this vacancy at:
Us
Greatwell Homes is a rewarding place to work. As a not-for-profit organisation were committed toproviding great services and high-quality living environments.
Our staff are committed to meeting customer needs and helping to make our local neighbourhoods great places to live.
We value our staff and always look for ways in which we can help them develop their skills and knowledge.
Benefits
Cycle to
work scheme
Employee
assistance program
Eyecare
Vouchers
Gym
membership
Life milestone
awards
Pensions
Perkbox
Simply
health
Values
Inclusion
Collaboration
Kindness
Customer-focused
Adaptability
Documents
Required Experience:
Unclear Seniority
Employment Type
Unclear
Key Skills
- Accounting Software
- Accounting And Auditing
- Accounts Receivable
- Accounts Reconciliation
- Computer Data Entry
- Cooperate risk management
- Accounting & Finance
- Collection And Recovery
- Account Management
- Cash Management
- Communication
- Conflict Management
- Microsoft Excel
- Telephone Skills
- Customer Relationship
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