Compliance Engagement Officer x2

We Build Homes For Sale Or Rent Across The Country

Job Location:

London - UK

Monthly Salary: Not Disclosed

Posted on: 10-11-2025

Vacancies: 1 Vacancy

Job Summary

Title: Compliance Engagement Officer x2

Contract Type: Permanent Full time 35 hours

Salary: 32881 per annum to 36069 per annum dependant on experience. Plus essential car user allowance 1300*

Grade: 6

Reporting Office: London Stratford

Person: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 12th November 2025 at 9am

Interview Dates: 18th October 2025

Please click here for the role profileCompliance Engagement Officer Role

Benefits include: Excellent pension plan (up to 6% double contribution) 28 days Annual Leave rising to 31 days with length of service Bank Holidays Westfield Health Cash Plan non-contributory life assurance up to 21 hours volunteering paid days lifestyle benefits Employee Assistance Programme and many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

Join our No Access Team at L&Q:

Our No Access team in Property & Investment is looking for two experienced Compliance Engagement Officers to join their established team.

The aim is to help provide an efficient effective and responsive housing enforcement service. The primary function of the role is to ensure access is obtained to all properties through the most appropriate method in accordance with best practice and housing and health and safety legislation. To control and manage cases through dialogue; persuasion; negotiation; problem solving and encouragement.

The role will involve effectively conducting access to properties in the execution of access warrants or injunction.

If this sounds like you we would love for you to apply!

Your impact in the role:

Within the role it is expected that the individual will visit properties where access has not been obtained by our contractor for the purpose of completing the Compliance checks and to make arrangements for completion of the outstanding inspection. It is anticipated that the role will require someone to be attending individual properties and potentially attending court for approximately 50% of the working week on average.

This position will be responsible for no access properties from the moment they are sent to use from the contractor to the point of gaining access to complete the necessary checks. This will include liaising with contractors liaising with internal stakeholders and being the person responsible for arranging combined visits when required.

There will be an expectation within this role to assist in the production of publicity and information material including leaflets for customers. Contributing to the development of clear communication for the benefit of our customers and service.

To carry out personal observations obtain photographic audio or video evidence incorporate the same into report and witness statements and to attend court in conjunction with same.

What youll bring:

To be successful in this role we would expect someone to be conversant with all current and proposed relevant compliance legislation and best practice. To have experience within social housing or a regulatory environment with a good sense of customer service.

A full UK driving licence and access to a vehicle are essential for this role as travel between sites is required

If you require any reasonable adjustments at any stage during this process including application stage please email

About L&Q:

Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250000 people call our properties home and were proud to serve diverse communities across London the South East and North West of England.

At L&Q people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework which outlines our core expectations and should be demonstrated at all times and all levels when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more.

At L&Q sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations.

Click here to find out more about L&Q and why you should join us!

#*ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

#TJ

Required Experience:

Unclear Seniority

Title: Compliance Engagement Officer x2Contract Type: Permanent Full time 35 hoursSalary: 32881 per annum to 36069 per annum dependant on experience. Plus essential car user allowance 1300*Grade: 6Reporting Office: London StratfordPerson: Agile Worker: 20% - 40% of contractual hours to be worked fro...