Customer Account Administrator
Customer Account Administrator
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Job Description
Overview
We are currently looking for a Customer Account Administrator to play a pivotal role in helping to support excellent customer service customer retention and new customer acquisition. As a Customer Account Administrator you will be responsible for performing detailed administrative and operational functions ensuring the highest level of customer service quality efficiency and accuracy in all that you do.
Responsibilities
Provide high levels of customer account management by properly setting up and maintaining account information and data
Process and coordinate Accounts Receivable Collections and Accounts Payable functions and activities
Handle administrative data entry reporting and reconciliation around asset and inventory controls and purchasing
Coordinate with Customer Service Center (CSC) regional and corporate employees to ensure high levels of customer service and achieve operational efficiencies
May assist with route forecasting and maintenance and with the scheduling of daily service work installation and repairs
Why join the Suburban Propane team Because we care about the physical mental and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
- Medical dental and vision (eligibility after just 30 days of employment)
- Paid time off that increases with tenure
- A 401(k) with company match and immediate vesting
- A new employee training program and many opportunities for continued learning and career development
- Disability and life insurance
- Employee recognition program
- Generous tuition assistance program
- Propane discounts
For eligibility the number of days provided under our PTO plan and other information about benefits please visit: .
Qualifications
Minimum of 2 years of experience in a customer service or accounting role
Minimum of a High School diploma or GED preferred
Solid computer skills including Microsoft Office data entry and the ability to run and analyze reports
Ability to multi-task and prioritize assignments in a team environment
Suburban Propane Partners L.P. (Suburban Propane) is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany New Jersey Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane renewable propane renewable natural gas (RNG) fuel oil and related products and services as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives servicing the energy needs of approximately 1 million residential commercial governmental industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment showcasing Suburban Propanes nearly 100-year legacy and ongoing commitment to the highest standards for dependability flexibility and reliability that underscores Suburban Propanes commitment to excellence in customer service; (2) SuburbanCares highlighting continued dedication to giving back to local communities across Suburban Propanes national footprint; and (3) Go Green with Suburban Propane promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative renewable energy alternatives. For additional information on Suburban Propane please visit .
Its an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process background checks and drug screens are performed.
In line with these values Suburban Propane considers all qualified applicants including those with criminal histories in a manner consistent with applicable laws. To that end the Company welcomes such applicants in accordance with the California Fair Chance Act the Los Angeles City Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphias Fair Criminal Record Screening Standards Ordinance here: Experience:
Unclear Seniority
Employment Type
Full-Time
Department / Functional Area
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