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Job Title
SIS Account CoordinatorPosition Overview
Account Coordinator SIS Job Description
Shaw Industriesis seeking anAccount Coordinatorto join our SIS team. The Account Coordinator is a detail-oriented and collaborative professional who supports Account Managers in delivering exceptional service to annuity clients across diverse market segments including government retail corporate education healthcare specified living and hospitality. This role plays a critical part in ensuring smooth day-to-day operations by assisting with proposal development order processing and account coordination. Success in this role is measured by timely and error-free execution of account tasks effective communication with internal and external stakeholders and consistent support of account goals and client satisfaction.
This position follows a hybrid work schedule. Associates are expected to work in-office on Tuesday Wednesday and Thursday while Monday and Friday are remote workdays unless business needs require on-site presence.
Shaw Industries Group a leader in flooring and other surface solutions designed for residential housing commercial spaces and outdoor environments. Leveraging strengths in design innovation and operational excellence the company takes a people-centered customer-focused and growth-minded approach to meet diverse market needs. It creates differentiated customer experiences through its expansive portfolio of brands: Anderson Tuftex COREtec Shaw Floors Patcraft Philadelphia Commercial Shaw Contract Shaw Sports Turf Shawgrass Southwest Greens Watershed Geo and more.
Headquartered in Dalton Georgia Shaw is a wholly owned subsidiary of Berkshire Hathaway Inc. with more than $6 billion in annual sales and 18000 associates worldwide.
Responsibilities
Assist Account Managers in preparing project proposals and setting up customer accounts in Winbid.
Verify scopes of work upload purchase orders and generate internal documentation for order processing.
Coordinate with Customer Service and Transportation to ensure accurate order entry inventory assignment and timely delivery.
Manage financial documentation including vendor payables customer invoices and third-party billing.
Monitor and allocate blanket inventory for designated accounts.
Maintain accurate records and support documentation retention.
Submit job closings and coordinate with Operations to ensure timely billing and reconciliation.Follow up on outstanding payments and update AR notes in Winbid.
Provide backup support for Account Managers during absences or peak periods.
Build and maintain professional relationships with internal teams vendors and clients.
Other duties as needed.
Qualifications
High school diploma or GED ; post-secondary coursework in business or operations is a plus.
Minimum 3 years of experience in administrative support customer service or account coordination.
Proficient in Microsoft Excel (formulas data entry) Outlook (calendar and email management) and Word (document formatting).
Experience using order management or CRM systems such as Winbid Salesforce or SAP preferred.
Demonstrated ability to manage 5 or more concurrent tasks with minimal supervision.
Proven track record of meeting deadlines and maintaining accurate documentation.
Strong written and verbal communication skills for professional interaction across teams and with external partners.
Experience resolving customer or vendor issues independently and professionally.
Demonstrated reliability in attendance and timely completion of assigned tasks.
Willingness to contribute to team projects and suggest process improvements.
Competencies
Adapt and Change Responds effectively to shifting priorities and evolving client needs.
Solve Problems Identifies issues and implements practical solutions independently.
Manage Work Organizes tasks efficiently to meet deadlines and support team goals.
Shaw Benefits Include
Medical dental and vision insurance
Life insurance and disability coverage
Tuition reimbursement
Employee assistance program
Health savings account
Paid Time Off
Parental Leave
401K and Retirement Plans
Product discounts for employees
Adoption assistance
Shaw Family Health Center (Dalton GA and Cartersville GA locations)
And much more
Work Shift
8 Hr non-rotating shift Hrs fall to in punch day Observed Calendar shift starts AMRequired Experience:
IC
Full-Time