Product Specialist - Panel Dividing
Product Specialist - Panel Dividing
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Salary Not Disclosed
1 Vacancy
Job Description
Stiles has been helping manufacturers nationwide increase their efficiency and productivity for more than 60 years. With world-class machinery backed by an experienced and responsive support team extensive parts inventory unique upgrade capabilities and a nationally accredited education and training program Stiles builds solutions around our customers needs.
We offer expertise in manufacturing a range of materials including wood plastics composites carbon fiber glass stone and nonferrous metals. Our innovative concepts new technologies and outstanding service extend to aerospace transportation alternative energy architecture and structural elements furniture retail fixtures and other industries.
Stiles is headquartered in Grand Rapids Michigan and has regional offices in High Point North Carolina; Montgomeryville Pennsylvania; Coppell Texas; and Rancho Cucamonga California.
Interested in joining the Stiles team We offer our team members a generous benefit package an opportunity for career advancement and support in your career every step of the way!
ESSENTIAL FUNCTIONS
- Assist the sales force with creating reviewing modifying sales documents presentations proposals and recommendations for new exiting or potential customers.
- Analyze the customers operation and requirements to develop solutions to meet their needs
- Work with the sales force and customers to ensure business plans sales commitments system customer specifications are all carried out to ensure maximum sales potential and maximum customer satisfaction.
- Provide technical support to the service group
- Provide creative support / input for advertising efforts including press releases IWF/AWFS trade magazines etc. to maximize visibility and showcase the expertise of being the leader in the industry.
- Act as liaison between Parts/Service Sales and customers to ensure orders of equipment parts and/or service requirements are fulfilled as expected by both the company and the customer.
- Provide ongoing training for employees and customers as it relates to new equipment or equipment modifications enhancements or improvements.
- Monitor competitive climate within the industry to stay abreast of changes in equipment pricing promotions peripheral equipment offerings etc. to stay ahead of the industry.
- Work closely with customers to recommend and demonstrate the appropriate software solutions to their business requirements.
QUALIFICATIONS
- Bachelors Degree in Engineering or equivalent industry experience
- Three to five years relative experience in panel processing industry and technical support role.
SKILLS & ABILITIES
- Proficiency with MS Office Suite
- Ability to multitask
- Adaptability to changing priorities
- Strong verbal and written communication skills
- Strong administrative skills
- Exceptionally strong customer service skills
- Effective presentation skills
- Excellent problem-solving skills
- Ability to work with metric and American measurements
WORK ENVIRONMENT
- Typical Office Environment
If you are currently an employee of a Stiles Machinery customer or dealer we need written approval from senior management of your current employer before continuing the application process.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
