Associate Customer Onboarding Manager
Associate Customer Onboarding Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Customer Onboarding Manager
We are looking for a talented Customer OnboardingManager to step onto a fintech unicorn rocketship!
As a Customer Onboarding Manager you will be leading implementation projects with customers of Tipaltis rapidly growing SaaS-based Accounts Payable automation solution and global payments solution. The ideal candidate is self-motivated proactive in understanding customer needs and experienced in moving customers through the implementation of Tipaltis SaaS products.
Who are Tipalti:
Tipalti is one of the most exciting fintechs in the world our Series F funding raising $270 million - valuing us at over $8.3 billion. We are on a journey to transform financial operations for high-velocity organizations to rival those of the Fortune 5000.
You will be responsible:
- Lead the implementation of Tipaltis rapidly growing cloud-based accounts payable automation solution ensuring a seamless experience for our customers.
- Deliver exceptional service becoming a trusted advisor and advocate for each customer throughout their journey with Tipalti.
- Guide customers through the technical integration process providing expert problem-solving assistance.
- Oversee project timelines tasks and development efforts keeping customers on track and exceeding expectations.
- Contribute to the internal knowledge base capturing lessons learned and empowering colleagues.
About You
- Bachelors degree in a relevant field or equivalent practical experience.
- Proven experience with implementation project management consulting or customer success experience with SaaS applications.
- Excellent project management communication and problem-solving skills.
- Ability to work in a fast-paced deadline-driven start-up environment.
- Passionate about customer service and proactively identifying solutions.
Preferred
- Hands-on experience implementing and/or integrating with ERP applications such as NetSuite QuickBooks Intacct etc.
- Accounts Payable and Procurement knowledge.
- Ability to read debug and understand web applications (HTML CSS JavaScript API calls etc.)
Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited LLC (both are hereinafter referred to as SDS). Any potential employment and/or consulting arrangements entered into as it relates to this job opening will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting or for any issues arising out of or related to this job posting.
Our Mission
Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.
Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch GoDaddy Roku and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust reliability and innovation. Tipalti means we handled it - a mission to which we are constantly committed.
Accommodations
Tipalti champions inclusive teams in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups and maintain an equitable Talent Acquisition process that is free from discrimination.
As an equal opportunities employer Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process including access to alternate formats of materials meeting spaces or other accommodations that could better enable your full participation please reach out to for assistance.
Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process please refer to our Job Candidate Privacy Notice below:
Job Candidate Privacy Notice Tipalti
Experience:
Manager
Employment Type
Full Time
Similar Jobs
Dr. Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr. Job Pro has emerged as the world premier job portal, attracting thousands of job seekers every day from all over the world.
Follow Dr.Job
Dr Job FZ LLC. 2025 © All Rights Reserved