E-Commerce Manager
E-Commerce Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Strategy & Planning:
- Develop and execute the e-commerce strategy aligned with brand and business goals
- Lead the roadmap for our e-commerce platforms (D2C and B2B)
- Identify market trends customer behaviour and competitor insights to shape strategy
- Oversee the brands e-commerce webstore (performance & functionality)
- Manage integration with POS systems CRM payment gateways logistics providers and loyalty program
- Ensure product data accuracy (descriptions images pricing & stock levels)
- Collaborate with performance marketing partners on paid search display social affiliate and mailer marketing
- Implement SEO and content marketing strategies to drive organic traffic
- Monitor & improve conversion rates AOV and cart abandonment rates
- Enhance customer journeys and personalize digital experiences across channels
- Oversee customer service strategy and processes
- Manage loyalty programs reviews and post purchase communications
- Track KPIs such as traffic conversion sales retention ROAS and CLV
- Use tools like Google Analytics Shopify Analytics for performance reporting
- Deliver monthly and quarterly e-commerce reports to senior management
- Collaborate with merchandising marketing warehouse and retail teams
- Co-ordinate with external partners (agencies platforms)
- 3-5 years previous experience in a similar position
- Strategic thinking & commercial acumen
- Strong project management skills
- Analytical and data driven mindset
- Team leadership and collaboration
- Passion for active lifestyle and outdoor activities
IMPORTANT NOTICE
By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer:
I hereby consent for Talented Recruitment to process my personal information as part of the recruitment process. Talented Recruitment shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer personal information shall be defined as detailed in the Protection of Personal Information Act Act 4 of 2013 (POPIA).
Required Experience:
Manager
Employment Type
Full-Time
