Manager, Engineering Operations - AI

SailPoint is seeking a Lead Technical Program Manager (TPM) to oversee strategic programs and lead a team of Technical Program Managers within the Product organization. This role will drive SailPoints most complex cross-functional programs at the intersection of AI/ML engineering product and researchwhile also managing a high-performing TPM team.

We are looking for an experienced people leader who is deeply technical thrives in ambiguity and can influence across organizational boundaries. The ideal candidate has experience delivering at scale in AI/ML-driven environments coaching TPMs and bringing clarity and momentum to fast-paced high-impact initiatives.

In this role you will work at the intersection of engineering product and research owning cross-functional planning aligning stakeholders and helping scale AI capabilities that power real customer value. Youll partner closely with AI/ML engineers data scientists data engineers product managers and other cross-functional teams to guide programs from concept through production. This individual is passionate about cultivating relationships and has experience influencing across organizational boundaries. You will manage a program from beginning to end to ensure were executing successfully and delivering exceptional results. This role requires a unique blend of technical depth in AI/ML exceptional program management skills and a strong ability to communicate effectively with both technical and non-technical stakeholders. The ideal candidate is comfortable navigating ambiguity thrives in complex technical domains and brings clarity and momentum to multi-team efforts

About AI team:

The AI team at SailPoint applies AI and domain expertise to create AI solutions that solve real problems in identity governance. We believe the path to success is through meaningful customer outcomes and we leverage traditional AI/ML as well as recent innovations in Generative AI and Graph ML to bring our solutions to SailPoints core product lines.

Key Responsibilities

Team Leadership & Management

• Lead and mentor a team of Technical Program Managers supporting teams across the Product organization.

• Drive performance management career development and operational excellence for the TPM team.

• Establish and evolve best practices frameworks and standards across the TPM discipline at SailPoint.

Program Strategy & Execution

• Own and drive critical AI/ML program portfolios from ideation through execution and delivery.

• Partner closely with AI/ML engineers product managers data scientists and cross-functional stakeholders to deliver complex multi-team initiatives.

• Align teams to shared goals define success metrics and foster a culture of accountability and continuous improvement.

Stakeholder Alignment & Communication

• Build strong trusted relationships across Product Engineering Research and Executive Leadership.

• Proactively communicate program status risks dependencies and opportunities to senior leadership and cross-functional teams.

• Translate technical detail into clear and concise messaging for varied audiences.

Technical Leadership & Domain Expertise

• Use sound technical judgment and AI/ML domain knowledge to assess risks unblock teams and guide program direction.

• Navigate the end-to-end machine learning lifecycle (data collection modeling evaluation deployment monitoring).

• Foster cross-team collaboration and ensure scalable high-quality solutions.

Requirements:

• 10 years of program management experience with at least 5 years in SaaS software and at least 2 years in ML/AI domains.

• 3 years managing or mentoring TPMs or similar roles.

• Proven track record delivering complex cross-functional technical programs in a fast-paced environment.

• Technical experience and knowledge of developing SaaS products - grounded in modern web technologies and agile processes.

• Strong technical acumen able to engage in discussions about ML pipelines data infrastructure model deployment or MLOps.

• Solid understanding of the end-to-end machine learning lifecycle (data ingestion feature engineering model training evaluation deployment monitoring).

• Ability to build frameworks to track and execute program direction.

• Highly evolved EQ and ability to adapt to the needs of the program and current maturity of the teams.

• Passion for building partnerships and experience leveraging those to achieve success.

• Relentless passion and persistence and a focus on meeting commitments.

• Self-driven and highly motivated work ethic.

• Passion for driving impact and delivering customer value through AI.

Preferred Qualifications:

• Background in computer science engineering AI/ML or a related technical field.

• Familiarity with AI/ML tooling (e.g. SageMaker Docker Airflow) and big data technologies (e.g. Spark Hadoop).

• Experience in identity governance security or enterprise software a plus.

• (bonus points!) Hands-on experience in AI/ML engineering data science or MLOps

• (bonus points!) Experience with Identity Management Security or Governance

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge skills experience market conditions and locations as well as reflect SailPoints differing products industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary for US-based employees will be in this range from (min-mid-max USD):

Base salaries for employees based in other locations are competitive for the employees home location.

Benefits Overview

1. Health and wellness coverage: Medical dental and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees spouses and children

5. Flexible spending accounts for health care and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance Critical Illness Accident Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other category protected by applicable law.

Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact or mail to 11120 Four Points Dr Suite 100 Austin TX 78726 to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.