Undergrad Cloud Engineer - Customer Success Services

Description

The Program:

Our future success depends on hiring world-class early in career talent who are looking to power next-generation services and solutions. We are hiring students with a diverse set of skills and experiences to work in and across teams. Our program is intended to enhance your overall learning experience help build your network and accelerate your opportunity to make an impact.

The Team:

As a key member of Oracle Customer Success Services you will join an international network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures you will be part of a team delivering comprehensive end-to-end services and solutions that accelerate the entire customer journey. Work alongside certified and experienced professionals gaining exposure to cutting-edge technologies and methodologies and enhancing your skills and credentials. Engage with a diverse range of customers managing the full lifecycle of delivery and services and ensuring each project has a tangible impact. Benefit from robust team support in a collaborative environment that prioritizes teamwork and mutual success. Join us in Oracle Customer Success Services and elevate your career with a company that values innovation expertise and customer-centric solutions.

The Role:

Design new scalable solutions for fast changing infrastructure environment with complex needs in fields like: configuration deployments monitoring and logging. Perform deep drill down analysis into performance bottlenecks and provide necessary fixes. Bring in new ideas change evolve improve and simplify the production infrastructure. Work closely with our development and research teams and provide customer friendly solutions and support. Responsible for working on the design development and/or deployment of enterprise supporting systems.

Whats in it for you:

• Significant investment in your professional development and a social network of resources and thought leaders inside Oracle.
• Fun and flexible work for the ideal work-life balance.
• An inspiring inclusive and multicultural community that values fresh perspectives.
• World-class professional training from industry experts.
• A defined career progression based on annual performance and personal development followed closely by a direct manager.
• The opportunity to engage with a variety of customers in multiple areas.
• Competitive pay and excellent benefits that will help you do your best work.

Responsibilities

What you will bring:

• Use Oracle internal tools resources and network to learn and stay up to date with on innovation and leading technologies.
• Love & passion for customer success.
• Contribute as a team member on customer projects together with Oracle experts and leaders.
• Consult with clients to understand their business requirements and map them to our solutions and services.
• Support Customer relationships with CSS focused on collaborative long-term partnerships.
• Able to demonstrate time management.
• Able to complete individual goals as well as work in a team environment.
• Ability to collaborate and present concepts clearly.
• Innovation: Youre open to new ideas and challenges
• Agility: Youre a pro at embracing change. Your self-confidence helps you learn and adapt wherever you go.
• Drive: You have a roll-up-the-sleeves and get the job done attitude.
• Resilient and capable of working effectively under pressure.
• Strong organization negotiation and planning skills.
• High energy: Youre optimistic always eager to interact and influence people.
• Teamwork: Youre a fantastic team player who also loves smashing individual goals.
• Critical thinking: Youre a natural strategist who can analyze situations identify issues and solve problems creatively.

Objective Minimum Qualifications:

To be considered for a Cloud Engineer position in the Customer Success Services org you must possess the Objective Minimum Qualifications (OMQs) below. Please ensure that your application clearly indicates that you meet these OMQs either on your resume and/or by uploading additional documents such as a transcript.

• Have a Bachelors degree in Computer Science Computer Engineering or an equivalent science/engineering field by June 2026.
• Have completedat least oneinternship research assistantship teaching assistantship or equivalent practical experience working in the relevant technical areas noted above.
• Reside in the United States and/or attend a university in the US.
• Visa sponsorship is not available for this role. For clarity purposes this means that Oracle is not in a position now or in the future to offer US immigration sponsorship. This includes but is not limited to support of H-1B TN O-1 green card or F-1 e.g. EAD OPT CPT I-20 F-1 visa stamp etc.

Preferred Qualification:

• Minimum 3.0 GPA

Qualifications
Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $30.29 to $60.63 per hour; from: $63000 to $126100 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience market conditions and locations as well as reflect Oracles differing products industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical dental and vision insurance including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1