Client Experience Coordinator (Remote â Chicago Area Preferred)
Client Experience Coordinator (Remote â Chicago Area Preferred)
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1 Vacancy
Job Description
Job Description for Client Experience Coordinator (Remote Chicago Area Preferred):
Do you take pride in creating great experiences for others
WIN Home Inspection is hiring a Client Experience Coordinator to help franchise owners succeed. Youll blend relationship-building with hands-on collaboration across teams ensuring clients get responsive support and impactful solutions.
What Youll Do:
- Be the main point of contact for franchise owners building trust and rapport
- Champion and coordinate requests with internal marketing training and tech teams
- Provide responsive empathetic support and follow-through on client needs
- Contribute to projects such as training programs marketing reviews and process improvements
- Troubleshoot and provide guidance as you grow expertise in our systems
What Were Looking For:
- Friendly and empathetic with a flair for marketing
- Natural leader with a drive to grow professionally and personally
- Quick learner organized and persistent in getting things done
- 4 years in client service or customer success (preferred but not required)
Why WIN
- 100% remote role (Chicago-area candidates preferred)
- Collaborative inclusive culture built on respect and growth
- Health dental vision insurance PTO 401(k) match
- Career development and advancement opportunities
Required Experience:
IC
Employment Type
Full Time
