Quality Manager - Specialty Pharmacy
Quality Manager - Specialty Pharmacy
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Salary Not Disclosed
1 Vacancy
Job Description
Optime Care is seeking a Quality Manager for our Specialty Pharmacy in Earth City MO. The Quality Manager will plan direct and coordinate the companys quality management and quality system. They will also focus on regulatory compliance performance improvement industry accreditations and employee credentialing. The Quality Manager will also support the ongoing improvement of the quality function and identify implement and administer our quality software and systems.
This position is expected to be on-site at our facility 5 days a week Monday through Friday.
What the position will be doing
- Direct the requirements of the Optime Care quality management system.
- Serve as an active member of the management team interacting with the team to ensure that operations are aligned with key quality and regulatory objectives.
- Coach and mentor the Optime Team to ensure appropriate levels of accountability for decision making related to quality and regulatory and clearly communicate cross-functionally within the organization.
- Provide leadership to the Team in the development of quality and regulatory strategies and processes.
- Assist in the identification of improvement goals and related client/patient outcomes.
- Oversee the completion of employee training on the quality management system requirements.
- Provide counsel training and guidance to the Team on quality and regulatory requirements.
- Prepare for obtain and maintain third-party accreditations such as URAC ACHC etc.
- Direct the development implementation and administration of systems and processes to ensure appropriate compliance with quality and regulatory requirements.
- Support the overall development and implementation of the performance improvement efforts of the company.
- Support all regulatory and licensing efforts.
- Keep abreast of quality and compliance trends and requirements and utilize that knowledge to drive the adjustment of company plans and processes.
- Provide the company leadership and direction in the event of significant deviation events.
- Perform other related duties as assigned or necessary; remain flexible and adaptable in work schedules and assignments as defined by departmental and organizational needs.
- Five (5) or more years experience in quality systems and regulatory compliance preferably in healthcare-related fields.
- A Bachelors degree or 4-year equivalent is required.
- Familiarity with Good Manufacturing Practices (preferred) quality management systems analytics and statistics for evaluating quality.
- Strong knowledge of analytics and insights related to the development measurement and evaluation of quality metrics.
- Knowledge of Pharmaceutical or other Health Care related practice or service
- Extensive knowledge of quality management including tools and systems.
- Strong knowledge of Lean Manufacturing tools and practices.
- ASQ Certified Quality Manager preferred but not required.
- Lean / Six Sigma Certifications preferred but not required.
- Knowledge of business principles and processes for providing leadership. This includes needs assessment meeting quality standards for services and evaluation of current practice.
- Knowledge of the structure and content of the English language including the meaning and spelling of words rules of composition and grammar
- Good oral written and consultative communication skills.
- Excellent problem-solving skills
- Excellent analytical skills
- Excellent organizational skills
- Ability to set and meet deadlines for cross-functional teams.
- Able to thrive and lead in a fast-paced environment with constantly changing priorities flexible and adaptive to changing processes and procedures.
- Relentless attention to detail
- Exceptional oral and written skills outstanding interpersonal skills and the ability to work closely with vendors partners clients and senior management.
- Possess a collaborative mindset with the ability to work cross-functionally with other divisions of Optime Care and shared business operations.
- Ability to successfully organize resources personnel and actions to complete programs and tasks.
- Proficient in Microsoft Office Suite specifically Excel Word PowerPoint and Outlook; some familiarity with AI like CoPilot to drive operational efficiencies in administrative tasks.
About us
Optime Care is a Specialty Pharmacy dedicated to providing services to smaller patient communities. We focus on securing insurance coverage coordinating care and complying with therapy regimens are only a few examples. Our mission is to minimize the daily impact of living with unique disorders. After just one call our experts begin to address everything from medication delivery and insurance reimbursement to compliance and education. Every patient receives a proactive service experience tailored to their specific needs.
Optime Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Manager
Employment Type
Full-Time
