Membership Development Representative I

Gloucester County - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The Membership Development Representative supports the credit unions efforts to build relationships with Select Employer Groups (SEGs) community partners and potential members. This role plays an important part in promoting the credit unions brand in the community and assisting with outreach efforts that help grow membership.

Essential Duties and Responsibilities:

Assists with outreach to Select Employer Groups to support events and employee engagement efforts.
Attends community events chamber functions and other networking opportunities to help promote the credit union and support new business development.
Helps with opening new memberships at events and ensures that any collected information is handled securely.
Supports coordination between branch staff and business members to identify opportunities for growth and referrals.
Maintains records of outreach activities and helps prepare reports to track progress and results.
Works to meet set goals related to new member outreach and participation in community or SEG-related activities.
Actively participates in training programs and credit union learning opportunities to build knowledge and skills.
Follows the FHCU Service Standards at all times.
Performs other related duties as assigned.

Educational/Training Requirement: High School Diploma or GED Associates Degree preferred

Experience:

12 years of customer service experience preferably in a financial services or retail environment
Experience participating in community events or outreach is a plus
Willingness to learn about business development and member engagement

Licenses/Certifications:

Must possess valid drivers license and be available to travel to locations as scheduled

Knowledge Skills and Abilities:

Interest in learning about credit union products services and policies
Strong communication and interpersonal skills
Friendly outgoing and customer-focused demeanor
Basic proficiency in Microsoft Office (Word Excel Outlook)
Ability to manage time well and work effectively in a fast-paced environment
Comfortable speaking in group settings or learning to do so
Flexible schedule with availability for occasional evening or weekend events

Physical Requirements:

The physical demands require a person to remain seated for up to ten (10) hours per day and perform repetitive hand movements on a keyboard.

Salary: The base pay for this position is $21/hr. A $.50 premium may be added if the applicant is able to demonstrate a proficiency in both English & Spanish (oral & written).

Benefits:

We offer a range of benefits and perks based on eligibility. These benefits include:

Health Dental and Vision Insurance
Company Paid Short Term (STD) & Long Term Disability (LTD)
Company Paid Employee Basic Term Life Insurance
Voluntary Term Life Insurance for Spouse & Child(ren)
Critical Illness Accident and Hospital Indemnity Insurance
Health Care Flexible Spending Account (FSA)/ Health Savings Account (HAS): Pre-taxed funds available to pay for some health-related expenses
Tuition Reimbursement
Employee Discount on Loans Travel Tickets and More!
401k Match of up to 5% A Free Annual Retirement Planning Session
11 Paid Company Holidays
Up to 8 paid hours for community volunteerism
Full time employees accrue 40 hours of sick 10 days of PTO & 1 personal holiday annually. PTO increases to 15 days after the 1st completed year!

Americans with Disabilities Act (ADA):

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties of the position. If you need to request and accommodation please contact Human Resources at ext. 5104 or via email to .

First Harvest Credit Union is an Equal Opportunity Employer/Veterans/Disabled

Required Experience:

Unclear Seniority