Training & Content Development Specialist
Training & Content Development Specialist
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Job Description
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Job Description:
Who are we
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart.
As an Training & Content Development Specialist you will be transforming complex product offerings into clear compelling and engaging training and communication materials. From PowerPoint decks and one-pagers to infographics playbooks and videos - you will create world-class content that enables our Sales Associates and Partners to succeed. You will be working in an international environment with working hours 11:00 - 20:00 Monday to Friday.
This is an exciting opportunity to make an impact on how we communicate train and equip our global workforce and partners for success.
Key Responsibilities:
Content Strategy & Development
Build training and communication strategies and plans.
Develop and maintain engaging collaterals (slide decks infographics one-pagers FAQs battle cards videos e-learning).
Translate product and business messaging into audience-specific assets for Associates Partners and Customers.
Create standardized templates to ensure global consistency.
Package product offerings into campaign-ready content (call scripts email templates role-plays social media posts).
Collaborate with regional marketing teams to localize content.
Enablement Delivery
Design and deliver enablement programs (webinars on-demand videos e-learning workshops).
Manage communication channels: email updates posts training schedules certification quizzes and other
Performance Measurement & Improvement
Track training usage completion rates and business impact
Maintain a KPI dashboard and iterate based on data and feedback.
Qualifications & Experience:
3 years of experience creating training communications and enablement materials in digital/e-commerce
Exceptional writing and storytelling skills
Proven ability to simplify technical information into clear compelling visuals and narratives
Instructional design background (adult learning principles LMS publishing webinar production)
Excellent written and verbal communication in English
Proficiency with PowerPoint/Keynote Adobe/Canva Articulate Vyond Synthesia (or similar) and collaboration tools (SharePoint Miro etc.)
Experience working across global teams time zones and cultures is considered advantage
Ability to manage multiple priorities in a fast-paced global environment
As we value our employees we offer:
Competitive salary & Bonus system
Additional health insurance
Food vouchers & Transport Allowance
Well-being Program & Multisport card
Referral and baby bonus
Paid holiday days increasing in time
Many trainings language courses and free access to LinkedIn Learning Platform
Great career growth and development opportunities
Wed love to see your work! Please share a portfolio of your content projects together with your resume.
What are you waiting for Apply now!
#LI-Hybrid #LI-NB2 #IngramMicroBulgaria
Required Experience:
Unclear Seniority
Employment Type
Full-Time
