Partner Solution Manager
Partner Solution Manager
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Job Description
What is #LifeatAF How can we crystalize its DNA into one eye-catching sentence for you Our culture is defined by our people! Everyone is an approachable professional tenacious and versatile a challenging team member and a respected and valued mentor.
Were looking for a well-rounded Partner Solutions Manager to join our India team supporting both local and global partners. The ideal candidate is passionate about the mobile advertising ecosystem and has a successful track record of providing service and support to industry players. He/she will help guide our partners to navigate AppsFlyers partner-facing technology and advise on best practices.
You must be comfortable in a fast-paced environment thrive in developing new opportunities and working in a global this role you will drive engagement and one-to-many communication with regional partners.
What youll do:
- Answer incoming inquiries from ad network agency and marketing technology partners on various technical topics related to AppsFlyers product offering
- Analyze potential fraud cases discrepancies and misconfigurations
- Represent AppsFlyer as the first point of contact for new and existing partners
- Help new partners learn AppsFlyers product suite and discover the full potential of their integration
- Educate existing partners about AppsFlyers product solutions and best practices via training calls and webinars
- Take ownership on specific technical domains and processes to enrich the Partner Solutions teams overall scope of expertise.
- Provide continuous feedback through internal feedback loops to guide product direction and roadmap
- Collaborate with R&D Product Analysts and Integration Engineers to provide creative solutions to partner challenges.
What you have:
- 3 years of technical account management/support in an international advertising technology company
- Familiarity with the mobile app ecosystem
- Strong written and verbal communication skills in English
- Superior analytical skills
- Self-motivated learner with endless curiosity
- Passion for providing best-in-class service
Bonus Points:
- Strong written and verbal communication skills in any regional language
- SQL other programming languages
- Experience using Zendesk Salesforce Looker
- Being introduced by an AppsFlyer team member
As a global company operating in 19 countries across 25 offices we reflect the human mosaic of the diverse and multicultural world in which we live. We ensure equal opportunities for all of our employees and promote the recruitment of diverse talents to our global teams without consideration of race gender culture or sexual orientation. We value and encourage curiosity diversity and innovation from all our employees customers and partners.
As a Customer Obsessed company we must first be Employee Obsessed. We need to make sure that we provide the team with the tools and resources they need to go All-In. Oren Kaniel CEO
Required Experience:
Manager
Employment Type
Full Time
