Senior Operations Specialist

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

This job posting contains multiples job opportunities available.

Role Purpose

To support the Americas Strategy & Operations (S&O) Revenue Operations team by driving process excellence enabling data-driven decision-making and ensuring operational rigor. This role is ideal for a highly organized analytical professional who thrives in a fast-paced cross-functional environment and is passionate about improving business performance through structured processes and insights.

Key Responsibilities

Data Analysis & Reporting

• Design and maintain dashboards reports and KPIs to monitor business performance.
• Deliver accurate and timely recurring reports (weekly/monthly/quarterly) to the Revenue Operations team.
• Conduct analysis on KPIs and trending to be leveraged as actionable insights for leadership and stakeholder

Process Optimization & Governance

• Support continuous improvement initiatives by collaborating with Rev Ops teammates to identify inefficiencies and propose scalable solutions.
• Execute standardized Go-to-market (GTM) activities to support the rollout and ongoing maintenance of the annual GTM process.
• Monitor and drive consistency of CRM data for usage in ongoing analysis and business recommendations

Project & Stakeholder Management

• Coordinate and track progress of key initiatives ensuring timely delivery and stakeholder alignment.
• Prepare materials for business updates and operational check-ins.
• Help create and track project timelines and progress
• Assist building Executive level presentation

Profile & Skills

• Strong analytical mindset with experience in data modeling reporting and visualization tools (e.g. Excel Power BI SAP Analytics Cloud).
• Highly organized and process-driven with a keen eye for detail and a proactive approach to problem-solving.
• Excellent communication skills with the ability to convey complex information clearly and concisely.
• Comfortable working independently and collaboratively in a global matrixed environment.
• Demonstrated ability to manage multiple priorities and meet tight deadlines.

Experience & Qualifications

• 24 years of experience in business operations revenue operations or a related analytical role.
• Preference for bachelors degree in Business Finance Economics Data Science or a related field.
• Familiarity with SAP tools and systems is a plus.
• Experience supporting sales operations or finance teams is highly desirable

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 434232 Work Area: Administration Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid