Description JOB SUMMARY:
Join the ONE Team at Marriott!
At Marriott we measure our success by the joy and satisfaction we bring to our customers. Our ability to provide personalized guest experiences at our 7000 properties and 30 unique brands is a key driver of that success. We are on the lookout for a passionate individual to advance our global operations architecture.
In this role you will extend our property technology architecture empowering our associates to deliver efficient guest services through various channels. Youll also provide cutting-edge technology that enhances our guests self-service experiences making them feel at home even when theyre away.
Youll work within dynamic Product Squads receiving direction from the Product Owner and Engineering Lead to develop innovative solutions aligned with our technology roadmaps. Your insights will help shape these roadmaps and youll oversee the output of our managed Service Providers ensuring top-notch delivery of services and outstanding results.
CANDIDATE PROFILE
Education and Experience
Required:
- A bachelors degree in Computer Science Information Systems Computer Engineering or equivalent experience.
- Over 10 years of relevant experience in designing implementing and supporting solutions with a focus on distributed business systems and integration.
- More than 6 years of experience in solution architecture including creating conceptual and logical architecture diagrams and gaining stakeholder approval
- At least 2 years of experience working with Global Operations systems both associate and guest-facing.
- Solid background in Event driven architecture and integration patterns including REST Async API.
- Exposure to GraphQL and REST API XML and Serial integrations.
- Proven hands-on experience with at least one large-scale implementation.
Preferred:
- At least 3 years of experience in Hospitality or Travel IT.
- Extensive experience with Cloud Web Mobile API Microservices and NoSQL technologies.
- Proven experience in architecting applications that support multi-cloud providers and globally distributed deployments.
- Familiarity with Oracle Hospitality product suites including OPERA Cloud Simphony 2.x OIC OHIP and OPI.
- Knowledge of Amadeus Hospitality product suites such as ACRS and APMS.
- Understanding of Agilisys Hospitality PMS product Stay.
- Experience with digital key spa golf concierge and other property systems including integration/interface patterns with other systems.
- Ability to manage multiple solutions across various projects and timelines.
- Familiarity with architecture frameworks like the Zachman Framework TOGAF or FEAF.
- Demonstrated experience in architecting within an Agile delivery environment (e.g. Scrum Kanban SAFe).
- Active participation in the Open Source Community.
- Excellent client/user interaction skills for determining requirements.
- Comfortable leading collaborative design work in cross-functional teams.
- Strong technical knowledge of current systems software protocols and standards.
- Exceptional written oral and presentation abilities with the capability to present ideas clearly.
CORE WORK ACTIVITIES
Managing the Day-To-Day Architecture
- Collaborate with users product managers clients and other key stakeholders to develop long-term strategic goals for architecture vision and standards.
- Assess and determine governance stewardship and frameworks across the organization.
- Create short-term tactical solutions to achieve long-term objectives and an overall architecture roadmap.
- Identify and develop opportunities for technology reuse migration or retirement.
Developing and Maintaining Requirements and Standards
- Ensure strategies and architectures comply with regulations.
- Develop and promote architecture methodologies and standards.
- Define requirements for tools software and systems to support technology goals.
- Ensure data quality and improvement in collaboration with Service Providers.
- Promote successful enterprise-level application rollouts and address integration issues.
- Create strategies for security backup disaster recovery and business continuity.
- Document architectures to maintain accurate technology views and ensure regulatory compliance.
Building Successful Relationships
- Work closely with project managers and business unit leaders on all projects.
- Lead and advocate for architecture processes and standards providing coaching training and career development for staff.
- Liaise with vendors and Service Providers to select products or services that best align with company goals.
MANAGEMENT COMPETENCIES
Leadership
- Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- Leading Through Vision and Values - Keeps the organizations vision and values at the forefront of employee decision making and action.
- Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
- Problem Solving and Decision Making - Identifies and understands issues problems and opportunities; obtains and compares information from different sources to draw conclusions develops and evaluates alternatives and solutions solves problems and chooses a course of action.
- Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
- Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning organizing and on-going evaluation processes.
Managing Execution
- Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
- Strategy Execution Ensures successful execution across of business plans designed to maximize customer satisfaction profitability and market share through effective planning organizing and on-going evaluation processes.
- Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Building Relationships
- Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the companys service standards.
- Global Mindset - Supports employees and business partners with diverse styles abilities motivations and/or cultural perspectives; utilizes differences to drive innovation engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
- Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued appreciated and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g. HR Sales & Marketing Finance Revenue Management) to achieve objectives; maintains effective external relations with government business and industry in respective countries; performs effectively as a liaison between locations disciplines and corporate to ensure needed resources are received and corporate strategies are understood and executed.
Generating Talent and Organizational Capability
- Developing Others - Supports the development of others skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.
- Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
Learning and Applying Professional Expertise
- Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
- Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
- Technical Intelligence: Knowledge and ability to define and apply appropriate technology to enhance business process
- Development Methodologies: Knowledge of general stages of SDLC framework and the application tiers within the development space.
- Information Security: Knowledge of the security considerations relevant within the development space including industry best practices related to information security
- Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
- Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
- Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
- Basic Computer Skills - Using basic computer hardware and software (e.g. personal computers word processing software Internet browsers etc.).
- Mathematical Reasoning - The ability to add subtract multiply or divide quickly correctly and in a way that allows one to solve work-related issues.
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Writing - Communicating effectively in writing as appropriate for the needs of the audience.
The salary range for this position is $117600 to $198800 addition to the annual salary the position will be eligible to receive an annual bonus and restricted stock units/stock grants.
Washington Applicants Only: Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical dental vision health care flexible spending account dependent care flexible spending account life insurance disability insurance accident insurance adoption expense reimbursements paid parental leave educational assistance 401(k) plan stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan and childcare discounts. Benefits are subject to terms and conditions which may include rules regarding eligibility enrollment waiting period contribution benefit limits election changes benefit exclusions and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid for candidates within a commuting distance to Bethesda MD; candidates outside of commuting distance to Bethesda MD will be considered for Remote positions.
The application deadline for this position is 28 days after the date of this posting August 25 2025.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.