Specialist, Implementation Project
Specialist, Implementation Project
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$ 54400 - 74800
1 Vacancy
Job Description
Get started on an exciting career at Element!
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first then business delivering on our promise of a superior client experience. This takes hard work and innovation and we need more like-minded people on our team.
What We Need
We are looking for a Specialist Implementation Project to join Element Fleet Management. As the largest pure-play fleet manager in the world we provide unmatched products and services and solutions to our clients.
At Element employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients employees and investors by fostering a culture where every employee can make a difference!
Are You:
Ability to influence others with diplomacy
Excellent Customer Service & Relationship skills
As the Specialist Implementation Project you will be responsible for helping Project Managers execute seamless client onboarding and program deactivations this role is essential to delivering an exceptional implementation experience at Element Fleet. Youll support key project deliverables and will also assist with program terminations ensuring all tasks are completed and communications are properly managed. This client-facing role requires strong attention to detail cross-functional coordination and a proactive service-driven mindset.
A Day in the Life
Execute facilitation of execution of the implementation plan
Cleaning validating and uploading client inventory files
Drafting validating sending fleet and driver communications
Helping project manager complete handoff cases to other operating areas
Gathering validating loading contact information for implementations
Triggering Material and PIN issuance
Monitor the output from the implementation process
Work with clients and internal stakeholders to create and execute Termination/Deactivation strategy
Identify critical milestones and risks; establish timeline; craft termination/deactivation project plan.
Oversee the execution of the deactivation plan.
Record project progress and provide proactive report-outs to internal and external stakeholders.
Lead or participate as a Subject Matter Expert in cross-functional projects; as requested by the business.
Identify and implement process improvement opportunities related to the implementation process.
Requirements
Bachelors required or equivalent business experience
Experience in leasing industry specifically in financial services operations or customer service desired
Travel required - 5-10%.
Strong PC proficiency (including Microsoft Suite including: Word Excel PowerPoint and Outlook; and project management software Smartsheet)
Strong organization skills (ability to prioritize and close project management capabilities).
Identify and ask probing questions gather data identify options/solutions to a problem or issue.
General business knowledge and skills; good financial knowledge
Demonstrate proper judgment regarding decision making self-reliance and problem resolution.
Ability to implement and adapt to change effectively
Strong communication skills both written & oral
The hiring base salary range for this position is $54400 - $74800 annually. Actual compensation within this range will be dependent upon the individuals knowledge skills experience equity with other team members and alignment with market data.
Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
Whats in it for You
A culture of innovation empowerment decision-making and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
Additional benefits and amenities including paid time-off programs (vacation sick leave and holidays) (for qualified roles)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity equity inclusion and belonging. We are pleased to consider all qualified applicants for employment without regard to race color religion gender identity age sex sexual orientation disability national origin Aboriginal/Native American status protected veterans status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon you require an accommodation with our hiring process please send an email to or call .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
