Senior SimCorp People Leader
Senior SimCorp People Leader
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1 Vacancy
Job Description
We are seeking aSenior SimCorp People Leader to join ourAccounting Teamwithin theSegment Tech function at MBPS. In this pivotal role you will contribute to transforming how we engage with customers by integratinganalytics business intelligence and AIinto our decision-making processes. Youll be part of a high-performing Agile team responsible forapplication support deployment and data analysis all aligned with Manulifes standards. The ideal candidate will bring a blend ofoperational and leadership experience enabling them to design and support solutions that seamlessly integrate with our organizational and application frameworks.
Have the skills and experience for the job Learn more about it below!
Position Responsibilities:
Management:
Effectively partner with the Senior IT People Leader/Segment Tech Manager to formulate tactical and strategic plans to meet and exceed Service Level Agreements with the business unit.
Effectively manage daily operations on the team assigned by coordinating efforts with peers onsite and multisite including Business unit and stakeholders.
Provide input for management with respect to staff performance resource management identify training gaps and development opportunities.
Conduct regular coaching/performance assessment and update quarterly the individual development plan of each member of staff.
Liaise with supporting departments to optimize service delivery; coordinate and relay information; identify potential problem areas and resolve or escalate them.
Operations:
Act as first triage for business or operations daily issues. Ensure proper handovers are conducted at the close of day (Asia / UK / NA) as the squad follows a 24-hour clock model.
Performs Level 2 / Level 3 work as aligned with the Business unit strategies.
Work with squad lead and other team members to identify and implement process improvement initiatives to reduce toil and increase efficiency in doing SimCorp Dimension tasks.
Ensure creation / update of documentations required for SCD application support. Documents may include detailed troubleshooting efforts implementation guides and logging and monitoring documentation (Confluence).
Participate in Audit and Compliance records gathering and reviews with Audit and Compliance teams as required.
At times and as required participate in testing efforts related to the teams applications.
Collaborate with and assist the L1 and L1.5 support teams in resolving issues efficiently.
Work closely with cross-functional teams to understand business requirements and translate them into technical specifications.
Promote persistent issues to Engineers Architects and or vendor where necessary.
Proactively makes suggestions for improvements based on understanding of availability SLA.
Amenable to work on a hybrid set-up (3x a week onsite)
Amenable to work at UP Ayala Technohub (Quezon City)
Amenable to work in any shift schedule assigned (morning shift; but flexible depending on business need)
Required Qualifications:
Bachelors degree in computer science Information Technology Information Systems or any related course.
5 experience in System or Business Analyst Role.
Hands-on experience with issue triage and resolution for business - critical applications.
Able to work in a DevOps model approach.
Able to work in an Agile environment indicating progress and reporting in JIRA.
Nice to have: Simcorp Dimension (SCD) JIRA SharePoint ServiceNow Confluence experience.
Nice to have: Batch Scheduler (CA WLA) Informatica PowerCenter Power Platform (PowerBI)
Preferred Qualifications:
Investments / Accounting systems knowledge and experience preferred.
Excellent analytical problem-solving and communication skills.
Proven ability to multitask both independently and within a team.
Excellent English communication (both written and oral).
Ability to understand business process requirements and using technology conceptualize creative solutions through implementation.
Experience in the financial industry.
Client and action-oriented creative and proactive thinker.
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Senior IC
Employment Type
Full-Time
