Housing & Communities Connector
Housing & Communities Connector
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Job Description
Job role: Housing & Communities Connector
Team: Community Investment
Responsible to: Communities Manager
Hours: 5 days a week (35 hours)
Salary: 34909.54
Contract: Permanent
Were looking for a Housing & Communities Connector to join our Community Investment team at CHS helping our residents access the right support build on their strengths and sustain their tenancies. This is a hands-on role where youll work directly with residents build relationships with partner services and test new approaches to wellbeing and tenancy support.
What youll do:
- Provide one-to-one support to residents including home visits and advocacy
- Help residents navigate health social care and community services
- Co-produce personalised wellbeing and tenancy plans
- Link people to local activities groups and opportunities
- Work closely with CHS teams to address housing-related challenges
- Monitor progress and share learning to improve services
Our approach is rooted in Asset Based Community Development (ABCD) and Human Learning Systems (HLS) - focusing on peoples strengths building trust and adapting support to real-life needs.
About you:
Youll be a natural connector with the resilience empathy and organisational skills to support people with complex needs. Youll be confident working both independently and as part of a team and comfortable visiting residents in their homes.
Youll bring:
- Experience supporting vulnerable people or those facing social exclusion
- Strong communication and relationship-building skills
- Ability to assess needs and manage risks appropriately
- Knowledge of safeguarding good practice
- Basic IT skills (Word Excel email)
- A Level 3 qualification (or equivalent experience) in a relevant field
- A full UK driving licence and access to a car
Why join CHS
At CHS our values are Care Openness and Trust and we work flexibly creatively and respectfully to make a real difference. Youll be part of a supportive team with opportunities for training and development and the chance to shape an innovative new approach to housing and community support.
We can offer:
- Employee discount scheme (retail leisure gym membership and fitness equipment)
- Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
- Employee Assistance Programme
- Cycle to work scheme (salary sacrifice)
- One day off a year to volunteer for a charity of your choice
- 30 days holiday increasing to 35 days per annum inclusive of bank holidays (pro rata for part-time staff) depending on length of service
- Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)
- Company sick pay
- 58p per mile business mileage allowance
- Refer a friend scheme (250)
- Contributory pension scheme which both you and CHS contribute to
- Enhanced maternity and paternity leave
- Flexible Working Policy
- Full induction
- Comprehensive free training and development opportunities with paid time off
- Free DBS (for relevant posts)
- Free onsite/nearby parking
Closing date: Tuesday 16th September 2025
Interviews:25th and 26th September 2025
For an informal chat about the role contact: Gerry Cano
About Us
Founded in 1927 Cambridge Housing Society (CHS) is an independent housing association with over 3000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes specialist supported housing and a range of community support services.
Our Purpose
We are here to enable people to flourish by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support.
The Benefits
Vision & Values
CHS will be a trusted local provider of long term affordable secure housing. We listen to our tenants and customers and provide support where needed. We will be entrepreneurial with a social purpose developing local partnerships and looking for new opportunities to support communities in Cambridgeshire.
Our Values are:
- Caring
- Openness
- Trust
Our Values are:
- Caring
- Openness
- Trust
The way we work the CHS way
- Flexible
- Creative
- Respectful
- Working in partnership
- Focused on the social objective
Benefits
Employee discount scheme
Holiday purchase scheme
Company sick pay
Comprehensive free training & development
Doctor Care Anywhere
Contributory pension scheme
Business mileage allowance
Employee Assistance Programme
Documents
Employment Type
Unclear
