IT CLIENT MANAGER
IT CLIENT MANAGER
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Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Client Relationship Manager
Office: Uptown PJ
Location: Klang Valley (with occasional outstation travel)
Reports to: Country Manager
Salary Range: RM5000 RM10000 (Basic Salary no commission for now)
About the Role
We are seeking a dynamic and motivated Client Relationship Manager to be the key contact person for our IT solutions company (backend services). This is a newly created role offering the opportunity to directly contribute to the companys growth by building strong client relationships and driving new business opportunities.
Key Responsibilities
- Act as the main liaison between clients and the company ensuring excellent client engagement and satisfaction.
- Manage client relationships with a balance of 30% farming (managing existing accounts) and 70% hunting (new business development).
- Conduct client visits presentations and meetings to introduce and promote the companys IT solutions and services.
- Collaborate with the technical and pre-sales team (20 IT professionals) to prepare proposals solutions and presentations tailored to client needs.
- Work closely with the Country Manager and management team to execute business development strategies and close deals as a team.
- Maintain accurate records of sales activities client interactions and pipeline opportunities.
- Represent the company with professionalism and build long-term trusted relationships with clients.
Requirements
- Female candidate (open race).
- Possess own transport and willing to travel frequently within Klang Valley and occasionally outstation.
- Proven experience in sales business development or client relationship management preferably in IT solutions or related industries.
- Strong interpersonal and communication skills with the ability to build trust and rapport with clients.
- Confidence in conducting presentations and client engagements.
- Ability to work independently while being a team player in closing deals.
- Technical knowledge is not required at entry; training and support will be provided by the pre-sales/technical team.
Why Join Us
- Be part of a company with a high staff retention rate and single-digit turnover over the years.
- Work in a supportive team culture where technical experts accompany you to deliver solutions.
- Competitive salary package (RM5kRM10k).
- Clear career growth opportunities
Employment Type
Full Time
