Customer Liability Administrator

Customer Liability Administrator

Are you detail-oriented and thrive in a structured environment Do you enjoy managing administrative processes and being at the center of operational efficiency Are you someone who thrives in a dynamic environment and enjoys contributing to impactful solutions If so our Customer Liability Administrator role might be the perfect fit for you!

As a Customer Liability Administrator you will support SASs customer liability team by managing incoming correspondence indexing case information and ensuring timely and accurate processing of legal documentation. Youll be part of shaping the future of customer service at SAS with a strong focus on digitalization automation and process development.

Responsibilities you will handle:

Manage correspondence for the liability team via mail email and online portals.
Index relevant information in a case management system.
Monitor deadlines and validity of powers of attorney and similar documents.
Distribute cases to appropriate owners based on content and competence.
Track receipt status report deviations and initiate necessary actions.

The Team
You will be part of a dedicated and collaborative team located in SAS headquarters in Frsundavik Stockholm. Our team values precision efficiency and a holistic approach to problem-solving. We support each other and foster a positive work environment.

To be successful we believe you have:
Post secondary education or equivalent experience.
At least two years of relevant work experience.
Excellent administrative and organizational skills.
Fluency in a Scandinavian language and English.
Understanding of legal concepts and their applications.
Willingness to travel within and outside Scandinavia.

Why SAS

Travel Perks: Discounted travel opportunities for you and your family.
Health & Wellness: Access to a newly renovated gym paddle and tennis courts kayaks and wellness benefits.
Work Environment: A vibrant workspace in Frsundavik with a restaurant caf and outdoor activities.
Professional Development: Opportunities for growth and learning within the company.

Other of importance
Deadline for application: 07/09/2025. Applications are processed continuously.
Desired start date: As soon as available.
Position: Full-time (100%) with a 6-month probation period.
Location: Frsundavik Stockholm. Partial remote work is possible according to hybrid policy.
EU work permit: Required.
Background check: Will be conducted at the final stage of the recruitment process.

If you have questions about this position you are warmly welcome to contact Alexander Vasberg Head of Customer Liability via email:

Please note that we are not able to handle any applications sent by email due to GDPR.
We look forward to hearing from you!