Fraud and Risk Analyst
Fraud and Risk Analyst
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Job Description
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.
What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
The Fraud and Risk Analyst will primarily be responsible for managing the Fraud Risk and Cyber Risks of a campaign. This generally covers Identifying the Fraud Risks recommend and implement preventative and detective controls manage all fraud-related risks across operations and support teams and monitor key controls for the detection and continuous audit of fraud risks.
Primary Responsibilities involves:
a) Conducting Risk Assessments and other Risk Management Related activities .
b) Ensuring Alignment of Security Controls to Regulatory Standards
c) Conducting Investigation and assisting in Litigation as needed.
d) Partnering with both Operations and Clients to strengthen security controls
Other important job duties.
1. Conduct reviews for the identification of fraud risks and recommend controls for the detection and prevention of fraud.
2. Completes assignments as directed by the Fraud Prevention and Audit team.
3. Must stay current with new fraudulent activities that may breach TaskUs security measures.
4. Recommend new technologies for fraud detection and prevention.
5. Develop internal control and governance procedures to ensure minimal risk of fraud.
6. Evaluate TaskUs and client applications for separation of duties issues and general internal control deficiencies which may contribute to fraud risk.
7. Provide reporting from continuous audit/monitoring initiatives once fraud risks and controls are mapped.
8. Work with IT and InfoSec engineers for the implementation of DLP and user activity monitoring controls
9. Provide Fraud incident response support and fraud investigation
in fraud mapping exercises and continuous audit processes.
and update relevant system and process documentation and develop ad-hoc reports as needed.
12. Perform a variety of other fraud and risk-related tasks.
13. Perform necessary functions as needed by Management
Qualifications:
Bachelors degree or a combination of education and experience.
A minimum of 3 years audit and risk experience; at least one of those years focused on fraud prevention and detection.
Familiar with a variety of the fields concepts practices and procedures.
Interest in the pursuit of an industry recognized fraud audit or security certification is preferred such as CFE CIA or CISA.
A demonstrated wide degree of creativity and latitude is expected in order to best align internal fraud controls with the business needs and to ensure that operational efficiencies and client satisfaction are duly considered
Sound technical writing documentation and communication skills are required.
Proficiency with understanding of enterprise network system and application level security issues.
Understanding of the system hardening processes tools guidelines and benchmarks
Experience with DLP and fraud detection technologies.
Candidates should have excellent project management skills with the ability to self-start projects.
Ability to handle sensitive and/or confidential material and information with suitable discretion.
Excellent interpersonal skills and a professional demeanor.
BPO contact center experience preferred but not required.
About TaskUs
TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the worlds most innovative companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery and ride-sharing Technology FinTech and HealthTech. As of March 31 2023 TaskUs had a worldwide headcount of approximately 47700 people across 27 locations in 13 countries including the United States the Philippines and India.
In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.
TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process please let us know.
Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees our clients our services and our community.
We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:
IC
Employment Type
Full-Time
Key Skills
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