ServiceNow HAM Solution Architect
ServiceNow HAM Solution Architect
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1 Vacancy
Job Description
We are seeking a highly skilled and experienced ServiceNow HAM Solution Architect to join our clients team in Washington D.C. In this role you will be the technical lead for designing developing and delivering enterprise-level Hardware Asset Management (HAM) solutions. You will be responsible for end-to-end architecture ensuring seamless integration between ServiceNow HAM and the Configuration Management Database (CMDB) to create a single source of truth for all hardware assets. The ideal candidate will possess deep expertise in ServiceNows HAM Pro module strong knowledge of CMDB and a proven ability to translate complex business requirements into scalable secure and effective technical solutions that drive operational efficiency and lifecycle management.
ResponsibilitiesLead the architectural design and implementation of ServiceNow Hardware Asset Management (HAM) solutions.
Architect and oversee the integration between ServiceNow HAM CMDB and other enterprise systems to ensure data integrity and a unified view of all hardware assets.
Act as a subject matter expert for the ServiceNow platform providing technical guidance best practices and innovative solutions to the project team and stakeholders.
Define and enforce data quality standards governance frameworks and reconciliation processes for hardware assets within the CMDB.
Translate complex business requirements from various departments (IT Finance Procurement) into detailed technical designs and specifications.
Drive the automation of hardware asset lifecycle processes from procurement and deployment to disposal and refresh.
Conduct technical design reviews and provide mentorship to developers ensuring solutions are maintainable extensible and aligned with platform best practices.
Collaborate with cross-functional teams to ensure the delivered solution meets business needs and is aligned with the overall IT strategy.
Proven experience in architecting developing and delivering ServiceNow Hardware Asset Management (HAM) solutions.
Extensive experience with the ServiceNow platform including a deep understanding of the CMDB data model and its integration with asset management.
Strong knowledge of the hardware asset lifecycle and best practices.
Hands-on experience with ServiceNow Discovery Service Graph Connectors and other integration methods (REST/SOAP).
Demonstrated ability to create and present technical solution designs and roadmaps to both technical and non-technical audiences.
ServiceNow Certified Implementation Specialist (CIS) in Hardware Asset Management (HAM) is highly preferred.
ServiceNow Certified System Administrator (CSA) is required.
Excellent communication leadership and problem-solving skills with a focus on delivering high-quality scalable solutions.
Required Skills : servicenow
Basic Qualification :
Additional Skills :
Background Check : No
Drug Screen : No
Employment Type
Full-time
