HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name. Client will only review candidates with 10 years of experience.
Description
Responsibilities:
- Provides a comprehensive range of I and amp;IT business analysis services for clients with diverse business and technological needs. Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering documenting and analyzing business needs and requirements.
- Prepares and advises on business analysis policies processes best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
General Skills:
- Leads and conducts business analysis in order to assess clients business problems/opportunities and documents the business requirements in such a way that I and amp;IT solutions can be determined.
- Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
- Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project aligning with OPS Unified Project Management Methodology Enterprise Architecture and Gating Process and OPS Standard Systems Development Methodologies
- Develops strategies prepares business cases and cost-benefit analysis and conducts feasibility studies for business I and amp;IT initiatives
- Develops sound processes for requirements gathering including but not limited to JAD sessions interviews mockups etc.
- Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects
- Monitors progress resolves problems and reports regularly to I and amp;IT management and stakeholders
- Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
- Experience developing strategies preparing business cases and cost-benefit analysis
- Experience conducting requirements gathering developing documentation including presentations and briefing notes and conducting stakeholder engagement
- Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
- Awareness of emerging I and amp;IT trends and technologies
- Excellent analytical problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
- A team player with a track record for meeting deadlines
Desirable Skills:
- Experience in the use of information retrieval packages
- Knowledge and understanding of Information Management principles concepts policies and practices
- Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
- Experience with a wide range of methods tools and techniques for business analysis such as: business functional modelling business event modelling business process mapping
- Experience in structured object oriented and agile methodologies for user requirements
- Experience developing performance measures for business analysis evaluation and subsequent follow-up
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Skills
Experience and Skill Set Requirements
The Consultant would provide the following support:
1. and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Responsibilities
- Provides holistic leadership across business analysis project outcomes and team of business analysts aligning their expertise with agile methodologies and ensuring effective collaboration.
- Interacts with the business stakeholders and subject matter experts to understand their requirements through gathering documenting and analyzing business needs and requirements.
- Prepares and advises on business analysis policies processes best practices and standards to promote a comprehensive and consistent business analysis practice.
- Fosters effective communication between the team Product Owner and stakeholders ensuring a clear understanding of goals and requirements.
- Manage / groom product backlog based on user needs / prioritization input
- Single point of contact for business analysis agile leadership and team coordination minimizing communication gaps reducing the risk of misinterpretation and promote more effective project outcomes.
- Prepares training materials training sessions on project delivery methodology in accordance with guidelines.
- Lead presentations / demonstrations of solution design and build for consultation group and stakeholders
- Create and amp; review the user flows and user stories and ensure they meet the overall product vision and consistency across features
- Support QA and nbsp;UAT and nbsp;Architecture and Technical activities to facilitate quality and enterprise standards are met
- Support agile practices and encourage the improvement of service.
- Identify gaps and improvements for enhance process flows/customer experience journeys.
- Responsible for the product planning and execution throughout the product lifecycle working closely with product owner including:
1. and nbsp; and nbsp; and nbsp; and nbsp; and nbsp;Gathering and prioritizing product and customer requirements
2. and nbsp; and nbsp; and nbsp; and nbsp;Defining the product vision
3. and nbsp; and nbsp; and nbsp; and nbsp;Ensuring that the product supports the companys overall strategy and goals
- Translate product strategy into detailed requirements and prototypes.
- Interacts with the business stakeholders and subject matter experts to understand their requirements through gathering documenting and analyzing business needs and requirements.
- Monitors progress resolves problems and reports regularly to management and stakeholders.
- Conduct discovery cost benefit analysis and prototyping
- Scope and prioritize activities based on business and customer impact.
- Work closely with business and IT teams to deliver with quick time-to-market and optimal resources.
- Identifies dependencies with other teams and determines how to manage those dependencies without impacting the progress of the team.
and nbsp;
2. and nbsp; and nbsp; and nbsp; and nbsp;General Skills
- Knowledge and experience with Agile Information and Information Technology (I and amp;IT) methods and techniques associated with the development and implementation of enterprise architecture frameworks.
- Communication facilitation negotiation consensus building and problem-solving skills
- Demonstrated commitment and proven ability to effectively manage stakeholder relationships and navigate through organizational approvals.
- Knowledgeable and experience in Agile methodology and ability to educate others.
- Experience facilitating the relationships between the Agile team and product owner and maintaining a safe working environment for the team by helping with conflict resolution
- Experience leading the Agile methodology and development teams in self-organization and identifying and filling in blanks in the framework.
- Experience mentoring and coaching the teams on removing impediments.
- Experience capturing feedback and documenting sprint reviews to administer project goals and improve team performance.
- Leads and conducts business analysis to assess clients business problems/opportunities and documents the business requirements in such a way that I and amp;IT solutions can be determined.
- Develops strategies prepares business cases and cost-benefit analysis and conducts feasibility studies for business I and amp;IT initiatives.
- Experience leading requirements gathering developing documentation including presentations and briefing notes and conducting stakeholder engagement.
- A team player with a track record for meeting deadlines managing competing priorities and client relationship management experience.
and nbsp;
3. and nbsp; and nbsp; and nbsp; and nbsp;Required Skills
- Project Methodology certifications such as Agile Coach Scrum Master Lean Six Sigma Black/Green/Yellow Belt etc.
- Knowledge of Ontario Public Service decision-making and project implementation processes is considered an asset.
Breakdown:
Business and nbsp;Analysis and nbsp;and and nbsp;Technical and nbsp;Skills 25%
- Experience leading and conducting business analysis for business projects to assess clients business problems or opportunities document the technical business requirements to meet the functional requirements.
- Experience and nbsp;developing and nbsp;context and nbsp;diagrams and nbsp;use and nbsp;cases and nbsp;and and nbsp;use and nbsp;case and nbsp;models.
- Experience and nbsp;developing and nbsp;business service blueprints user stories technical and amp; business process flows process maps data flow diagrams and customer journey maps
- Experience and nbsp;creating and nbsp;systems and nbsp;diagrams
- Experience and nbsp;writing and nbsp;business and nbsp;cases and nbsp;and and nbsp;conducting and nbsp;options and nbsp;analysis
- Experience and nbsp;developing and nbsp;cost-benefit and nbsp;analysis and nbsp;and and nbsp;conducts and nbsp;feasibility and nbsp;studies and nbsp;for and nbsp;business and nbsp;I and amp;IT and nbsp;initiatives.
- Experience and nbsp;developing and nbsp;functional and nbsp;and and nbsp;non and nbsp;functional and nbsp;requirements and nbsp;leading and nbsp;and and nbsp;facilitates and nbsp;in-depth and nbsp;workshops and nbsp;to and nbsp;elicit and nbsp;review and nbsp;document and nbsp;and and nbsp;confirm and nbsp;business and nbsp;requirements and nbsp;business and nbsp;process and nbsp;reengineering and nbsp;business and nbsp;models and nbsp;business and nbsp;rules and nbsp;and and nbsp;user and nbsp;interface and nbsp;design and nbsp;in and nbsp;order and nbsp;to and nbsp;create and nbsp;the and nbsp;technical and nbsp;framework/specifications and nbsp;for and nbsp;development and nbsp;of and nbsp;the and nbsp;business and nbsp;solution and nbsp;and/or and nbsp;infrastructure and nbsp;services and nbsp;or and nbsp;platforms.
- Experience and nbsp;developing and nbsp;performance and nbsp;measures and nbsp;for and nbsp;a and nbsp;projects and nbsp;and and nbsp;lines and nbsp;of and nbsp;business
- Hands-on and nbsp;experience and nbsp;developing and nbsp;effective and nbsp;use and nbsp;cases and nbsp;and and nbsp;user and nbsp;stories
1. and nbsp;Business and nbsp;Analysis
- Leads and conducts business analysis both on an ongoing basis and for business projects to assess clients business problems or opportunities document the technical business requirements to meet the functional requirements ensuring alignment with the OPS project management and related methodologies.
- Applies and nbsp;re-engineering and nbsp;concepts and nbsp;to and nbsp;promote and nbsp;business and nbsp;improvements and nbsp;through and nbsp;alternative and nbsp;cost and nbsp;effective and nbsp;service and nbsp;delivery and nbsp;approaches. Conducts and nbsp;ongoing and nbsp;business and nbsp;analysis and nbsp;activities and nbsp;and and nbsp;analysis and nbsp;within and nbsp;all and nbsp;phases and nbsp;of and nbsp;the and nbsp;project and nbsp;life and nbsp;cycle and nbsp;including and nbsp;initial and nbsp;technical and nbsp;requirements and nbsp;detailed and nbsp;plan and nbsp;of and nbsp;business and nbsp;analysis and nbsp;activity and nbsp;business and nbsp;modeling and nbsp;analysis and nbsp;of and nbsp;business and nbsp;transformation and nbsp;new and nbsp;business and nbsp;development and nbsp;and and nbsp;acquired and nbsp;solutions and nbsp;continual and nbsp;refinement and nbsp;of and nbsp;business and nbsp;requirements and nbsp;and and nbsp;identification and nbsp;of and nbsp;significant and nbsp;changes and nbsp;in and nbsp;requirement and nbsp;documentation and nbsp;and and nbsp;maintenance and nbsp;of and nbsp;approved and nbsp;business and nbsp;requirement.
- Develops and nbsp;strategies and nbsp;prepares and nbsp;business and nbsp;cases and nbsp;and and nbsp;cost-benefit and nbsp;analysis and nbsp;and and nbsp;conducts and nbsp;feasibility and nbsp;studies and nbsp;for and nbsp;business and nbsp;I and amp;IT and nbsp;initiatives.
- Oversees and nbsp;ongoing and nbsp;production and nbsp;support and nbsp;and and nbsp;configuration and nbsp;management.
- Leads and nbsp;and and nbsp;participates and nbsp;in and nbsp;the and nbsp;process and nbsp;for and nbsp;requests and nbsp;for and nbsp;proposals and nbsp;with and nbsp;a and nbsp;focus and nbsp;on and nbsp;client and nbsp;requirements and nbsp;and and nbsp;evaluation and nbsp;of and nbsp;vendor and nbsp;responses and nbsp;for and nbsp;I and amp;IT and nbsp;business and nbsp;and/or and nbsp;infrastructure and nbsp;solutions.
- Leads and nbsp;and and nbsp;facilitates and nbsp;in-depth and nbsp;workshops and nbsp;to and nbsp;elicit and nbsp;review and nbsp;document and nbsp;and and nbsp;confirm and nbsp;business and nbsp;requirements and nbsp;business and nbsp;process and nbsp;reengineering and nbsp;business and nbsp;models and nbsp;business and nbsp;rules and nbsp;and and nbsp;user and nbsp;interface and nbsp;design and nbsp;in and nbsp;order and nbsp;to and nbsp;create and nbsp;the and nbsp;technical and nbsp;framework/specifications and nbsp;for and nbsp;development and nbsp;of and nbsp;the and nbsp;business and nbsp;solution and nbsp;and/or and nbsp;infrastructure and nbsp;services and nbsp;or and nbsp;platforms.
- Develops and nbsp;performance and nbsp;measures and nbsp;for and nbsp;business and nbsp;analysis and nbsp;evaluation and nbsp;and and nbsp;conducts and nbsp;follow-up and nbsp;assessments and nbsp;to and nbsp;ensure and nbsp;compliance and nbsp;with and nbsp;client and nbsp;cluster and nbsp;and and nbsp;corporate and nbsp;I and amp;IT and nbsp;strategies and nbsp;policies and nbsp;and and nbsp;priorities.
- Manages and nbsp;the and nbsp;problem and nbsp;identification and nbsp;and and nbsp;resolution and nbsp;activity and nbsp;to and nbsp;ensure and nbsp;timely and nbsp;resolution and nbsp;of and nbsp;production and nbsp;problems. and nbsp;
Experience 25%
- Experience and nbsp;on large and and nbsp;medium and nbsp;sized and nbsp;project and nbsp;as and nbsp;a and nbsp;business and nbsp;analyst and nbsp;or and nbsp;functional and nbsp;consultant
- Experience and nbsp;Enterprise and nbsp;business and nbsp;architectural and nbsp;concepts and nbsp;in and nbsp;order and nbsp;to and nbsp;ensure and nbsp;that and nbsp;recommended and nbsp;technologies and nbsp;are and nbsp;consistent and nbsp;with and nbsp;OPS and nbsp;standards.
- Experience and nbsp;developing and nbsp;business and nbsp;cases and nbsp;from and nbsp;start and nbsp;to and nbsp;finish
- Experience with the software development life cycle software design development and integration database concepts user interface design principle change management quality assurance risk management disaster recovery planning business continuity planning to develop solutions and/or infrastructure services to satisfy business needs.
- Experience conducting business analysis reviews recommending options and amp; changes and contingency provisions.
- Experience providing technical leadership functional business analysis and architecture expertise to project staff colleagues and clients.
- Service delivery management portfolio program/project management and resource management to manage the business analysis to clients and provide recommendations on clients I and amp;IT business and infrastructure needs.
- All aspects of business analysis including enterprise level and client program area business analysis and modeling expertise; related business analysis tools technology processes and methodologies; business analysis-related technical and business planning.
- I and amp;IT Cluster and corporate policies directives guidelines and procedures related to service delivery processes enterprise business architecture current trends and technologies relate to business driven IT solutions to provide practical expertise to meet business needs ensure traceability of business requirements to I and amp;IT solutions and ensure compliance with OPS I and amp;IT policies and standards.
- Clients policies and programs business goals and objectives plans issues and resources and linkage to understand business needs identify partnership opportunities and match technology solutions to business requirements and provide advice on application of I and amp;IT.
- Enterprise business architectural concepts in order to ensure that recommended technologies are consistent with OPS standards.
- Software development life cycle software design development and integration database concepts user interface design principle change management quality assurance risk management disaster recovery planning business continuity planning to develop solutions and/or infrastructure services to satisfy business needs
Analyzing and nbsp;and and nbsp;problem and nbsp;solving and nbsp;skills and nbsp;to:
- Assess clients business requirements identify best technology solutions from among alternatives to ensure clients expectations are satisfied in the cost effective manner both for individual issues and longer-term overall requirements.
- Evaluate directions trends standards and policies in a complex and evolving environment using multiple sources of guidance; identify requirements develop options and make recommendations on general and specific information architecture and data management issues. and nbsp;
- Planning coordinating and leading all phases of assigned business analysis process improvements architecture or infrastructure projects or services within risk time and resource constraints to meet client needs
- Ensuring and nbsp;the and nbsp;quality and nbsp;of and nbsp;business and nbsp;solution and nbsp;recommendations and nbsp;and and nbsp;implementation and nbsp;and and nbsp;ensuring and nbsp;integration and nbsp;with and nbsp;enterprise and nbsp;and and nbsp;cluster and nbsp;standards and nbsp;and and nbsp;directions.
- Conducting and nbsp;business and nbsp;analysis and nbsp;reviews and nbsp;recommending and nbsp;options and nbsp; and amp; and nbsp;changes and nbsp;and and nbsp;contingency and nbsp;provisions.
- Provides and nbsp;technical and nbsp;leadership and nbsp;functional and nbsp;business and nbsp;analysis and nbsp;and and nbsp;architecture and nbsp;expertise and nbsp;to and nbsp;project and nbsp;staff and nbsp;colleagues and nbsp;and and nbsp;clients. and nbsp;
Communication and nbsp;Skills 20%
- Strong and nbsp;communication and nbsp;skills and nbsp;to and nbsp;prepare and nbsp;documentation and nbsp;including and nbsp;but and nbsp;not and nbsp;limited and nbsp;to; and nbsp;reports and nbsp;reviews and nbsp;assessments
- Ability and nbsp;to and nbsp;present and nbsp;ideas and nbsp;and and nbsp;suggestions and nbsp;clearly and nbsp;and and nbsp;effectively and nbsp;and and nbsp;in and nbsp;a and nbsp;user and nbsp;friendly and nbsp;manner; and nbsp;maintain and nbsp;a and nbsp;high and nbsp;level and nbsp;of and nbsp;customer and nbsp;service and nbsp;to and nbsp;both and nbsp;internal and nbsp;and and nbsp;external and nbsp;clients
- Ability and nbsp;to and nbsp;communicate and nbsp;designs and nbsp;and and nbsp;development and nbsp;in and nbsp;clear and nbsp;and and nbsp;understandable and nbsp;manner
Must Haves:
- Strong Agile and Waterfall experience
- Experience and nbsp;developing and nbsp;functional and nbsp;and and nbsp;non and nbsp;functional and nbsp;requirements and nbsp;leading and nbsp;and and nbsp;facilitates and nbsp;in-depth and nbsp;workshops and nbsp;to and nbsp;elicit and nbsp;review and nbsp;document and nbsp;and and nbsp;confirm and nbsp;business and nbsp;requirements and nbsp;business and nbsp;process and nbsp;reengineering and nbsp;business and nbsp;models and nbsp;business and nbsp;rules and nbsp;and and nbsp;user and nbsp;interface and nbsp;design and nbsp;in and nbsp;order and nbsp;to and nbsp;create and nbsp;the and nbsp;technical and nbsp;framework/specifications and nbsp;for and nbsp;development and nbsp;of and nbsp;the and nbsp;business and nbsp;solution and nbsp;and/or and nbsp;infrastructure and nbsp;services and nbsp;or and nbsp;platforms.
- Leads and facilitates indepth workshops to elicit review document and confirm business requirements business process reengineering business models business rules and user interface design in order to create the technical framework/specifications for development of the business solution and/or infrastructure services or platforms.
- Experience with MS Office - PowerPoint Excel Visio and Azure DevOps / Jira.
- Experience with Enterprise Transformation / Modernization / service delivery related projects.
- Experience/familiarity with forecasting/budgeting related documents
- Able to interpret data policy and financial information to support evidence-based recommendations.
- Act as a liaison between technical team and non-technical team