Control room operator
Control room operator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Monitoring & Surveillance
Operate and monitor CCTV cameras access control systems alarms and other security technology.
Conduct proactive surveillance to identify suspicious or abnormal activity.
Maintain constant situational awareness of all estate perimeters entrances and high-risk areas.
Access & Incident Management
Authorize log and control entry/exit of residents contractors service providers and visitors.
Respond promptly to security breaches alarms and emergency calls coordinating on-site security teams where necessary.
Escalate serious incidents to the Estate Security Manager or relevant emergency services.
Communication & Coordination
Serve as the communication hub for all estate security operations.
Provide clear professional instructions to patrolling officers and gate personnel.
Maintain radio discipline and ensure seamless information flow between teams.
Reporting & Administration
Accurately record incidents observations and responses in the control room occurrence book and electronic systems.
Prepare shift handover reports ensuring continuity of operations.
Support investigations with video footage retrieval access logs and incident records.
Resident Service
Respond professionally to residents security-related inquiries.
Ensure a service-driven approach that reflects the estates commitment to luxury living and resident satisfaction.
Employment Type
Full-Time
