Care Coordination Assistant
Care Coordination Assistant
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1 Vacancy
Job Description
Overview
Welcome to Saint Joseph Hospital a 433-bed hospital founded in 1877 by the Sisters of Charity of Nazareth as the first hospital in Lexington Kentucky. Led by Sister Euphrasia Stafford the mission to provide compassionate care to the underserved is still carried out today. Saint Joseph Hospital holds over two dozen national ranks and recognitions and is recognized as a 2024 Best Place to Work in Kentucky.
Saint Joseph is part of CommonSpirit Health a non-prot Catholic health system dedicated to advancing health for all people. With approximately 175000 team members and 25000 physicians and advanced practice clinicians.
Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians advanced practice clinicians nurses and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2200 care centers serving 24 states.
Responsibilities
JOB SUMMARY / PURPOSE
The Care Coordination Assistant role is responsible for supporting critical and time sensitive functions of the Clinical Care Coordination team including but not limited to managing post acute care referrals direct communication with patients/families post acute care agencies and other key stakeholders. The Care Coordination Assistant performs these duties with a high degree of accuracy utilizing critical thinking skills and in compliance with hospital policies standards of practice and Federal and State regulations. Employees are accountable for demonstrating a strong commitment to our organizational values of: Compassion Inclusion Integrity Excellence and Collaboration.
ESSENTIAL KEY JOB RESPONSIBILITIES
- Collaborates with and supports the Care Coordination team including but not limited to the RNCC and Social Worker.
- Manage timely post-acute care referrals to assist with length of stay management and mitigation of denials.
- Communicate and collaborate with interdisciplinary teams patients and family to facilitate care progression.
- Ensure post-acute follow-up appointments for identified patients to assist with readmission prevention and ensuring continuity of care.
- Deliver required patient notifications and letters and obtain patient or family signatures on required documentation as needed to meet regulatory compliance.
- Manage transportation referrals as requested.
- Comply with confidentiality policies HIPAA regulations and organizational standards when transmitting protected patient information to external agencies and vendors as needed for placement payment or referral.
- Ensure compliance with hospital policies standards of practice applicable Federal or State regulations pertaining to their role and contribute to the identification of opportunities for process improvement.
- Prioritize manage and document communications relating to insurance requests authorizations denials and Physician Advisor status recommendations to the appropriate licensed staff member as applicable.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Qualifications
MINIMUM QUALIFICATIONS
- Required Education and Experience Required
- Associate (two-year) Degree in Business/Health-Related field or High School Diploma or GED with a current license/certification as a healthcare professional (Medical Assistant/Certified Nursing
Assistant/Emergency Medical Technician). - Medical terminology certificate or ability to demonstrate knowledge of medical terminology is required.
- Intermediate to advanced computer skills required to include Microsoft Office and/or Google Workspace applications including Word Docs Excel Sheets typing and data entry skills.
- Associate (two-year) Degree in Business/Health-Related field or High School Diploma or GED with a current license/certification as a healthcare professional (Medical Assistant/Certified Nursing
- Preferred Education and Experience
- At least 3 years previous experience in health care care coordination utilization review discharge planning or similar healthcare setting.
- Bachelors degree or BSW.
- Experience supporting clinicians in demanding and fast paced patient care environments.
- Preferred Licensure and Certifications
- LVN/LPN Licensed BSW Medical Assistant Certified Nursing Assistant or Emergency Medical Technician certificate preferred.
- Required Minimum Knowledge Skills Abilities and Training
- Working knowledge of medical terminology.
- Excellent customer service and presentation skills are a must.
- Strong interpersonal and written communication skills are essential.
- Demonstrated ability to apply analytical and problem solving skills.
- Demonstrated ability to manage multiple tasks or projects effectively.
- Ability to work independently as needed with a high degree of detail orientation.
- Ability to work efficiently in a fast-paced environment with changing priorities.
- Preferred Minimum Knowledge Skills Abilities and Training
- Awareness of CMS and other
Employment Type
Unclear
