Constituent Services Officer
Constituent Services Officer
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Job Description
Posting Date
08/25/25Application Deadline
08/29/25Pay Range
Anticipated Hiring Range: $62000 - $72433 annuallyFull Pay Range: $62000 - $103750 annually
Salary offers are based on the candidates equivalent experience and internal equity with other employees within the same job classification. This position is not eligible for overtime compensation.
Job Type
UnclassifiedDepartment
RecorderAbout the Position
If you are a creative and influential communications professional who thrives in building relationships and crafting public relations consider applying to become our Constituent Services Officer!In this vital role youll be the voice of our department developing and coordinating public relations community education and information programs. You will advise and assist management on public relations strategies and lead the way in crafting communications that inform and engage our constituentsthe people we serve.
Your work will involve building and maintaining relationships with community groups and county officials on behalf of the Director of Critical Communications. By doing this youll ensure our departments public outreach goals and the needs of our community are met. Youll also be the authority on all written material for the department. From training materials for staff to communications with the public your words will matter. You will also oversee key programs that directly impact the community including the Deputy Registrar (DR) Program the Junior Deputy Registrar Program the Senior Living DR Outreach serving as the STAR liaison and other programs as necessary.
If youre passionate about making a difference and have a talent for communication this is your chance to lead our efforts in serving the public.
About Us
The Maricopa County Recorders Office (MCRO) is responsible for maintaining the Maricopa County voter registration records and for administering over elections in partnership with the Maricopa County Board of Supervisors. The MCRO also maintains the permanent public record of over 50 million documents dating back to 1871 including deeds plat maps and a variety of other important documents. Our office serves over 2.5 million registered voters as well as 4.4 million residents across Maricopa County. The MCRO offers a friendly welcoming and collaborative environment with opportunities to grow and develop new skills.
We are looking forward to you joining what is considered by many to be the countrys premier recording office.
Proud to Offer
Work with a greater purpose
Tuition reimbursement
Exceptional work-life balance
Opportunities for growth and development within Maricopa County
Low-cost high-value healthcare for you and your qualifying dependents
Child care benefits including access to our on-site center Maricopa County Kids Club dedicated to serving Maricopa County families exclusively
Paid vacation sick time and parental leave
Extensive wellness program including healthcare premium discounts
Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
Learn more at Work With Us Maricopa County AZ
We Require
One year of professional constituent relations public relations communications or journalism experience
Bachelors degree in Communications Journalism Public Relations Public Administration Education or a related field
A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis
Other Requirements
Must complete the next scheduled Secretary of State Election Officer Certification
Must possess or have the ability to obtain a valid Arizona drivers license by the time of hire
Must be eligible to vote in Arizona and pass an applicable background screening
We Also Value
Experience and work samples in Graphic design and Adobe Photoshop
Experience working on elections communications customer and community outreach policy or administration issues or experience working in a government agency.
Executive-level professional communications experience
Experience marketing information to legislatures board officials businesses community action groups nonprofit organizations internal and external organizational stakeholders and citizens at large.
Knowledge of ADDIE Model
Technical writing skills
Job Contributions
Assists in the development of constituent correspondence and response including but not limited to Public Records Requests and Voter Registration to include managing the VotinerInfo inbox.
Assists in the development and execution of plans to promote the agencys message and information to the public via earned and social media strategies and paid advertising campaigns.
Researches writes and coordinates the design of direct marketing materials (press releases mailers flyers newsletters etc.) for internal and external distribution.
Manages and responds to requests by media representatives for interviews and information.
Develops content for departmental social media sites and department websites including internal communications.
Maintains and updates information for the public and media representatives while ensuring data is relevant reachable informative and current.
Writes scripts or presentations for marketing agency programs and services.
Works within theagency budget and monitors expenditures while providing quality marketing products.
Works collaboratively with representatives of other agencies both public and private concerning agency programs and activities
Coaches and prepares elected officials and staff with subject matter expertise on interview skills and talking points.
Oversees Deputy Registrar program. Assumes growth and increased readership.
Oversees STAR program. Assumes growth and increased participation with Recorder agency programs.
Working Conditions
Working at a desk in an environmentally controlled office with occasional need for travel within the County
Ability to work a flexible schedule with weekends and evenings as needed
Selection Procedure
Only the most qualified candidates will be considered
Consideration will only be given to candidates who submit online applications
Candidates will be contacted primarily through email and their Workday online application profile
Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy including drug and alcohol testing requirements for positions designated as safety-sensitive
Maricopa County is an equal opportunity employer.
Apply Now!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
