Community Assistant
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Scale Space White City London
Monday to Friday 8 hours 1 hour lunch
Reporting to: Head of Community Operations
Whats in it for you
At Scale Space we dont just offer a job we offer a place where your personality and energy make a difference every day. As our Community Assistant youll be the friendly face and go-to person for our members and visitors playing a key role in the heartbeat of our space.
Heres what youll get in return:
- We pay the London Real Living Wage with a competitive salary and up to 10% annual bonus
- FREE lunch every day enjoy a variety of hot meals and fresh salad options
- 25 days paid holiday plus Bank Holidays
- Life Assurance
- Pension Scheme
- 1000 flexible benefits budget choose from private health insurance extra holidays gym membership and more
- Ongoing learning and development opportunities to help you grow
- Access to a vibrant calendar of professional and social events
- Join a warm welcoming community thats all about innovation and collaboration
What were looking for
We want someone whos:
- Proactive highly organised and naturally helpful
- Always ready to roll up their sleeves and go the extra mile
- Warm friendly and approachable you love people and it shows
- A team player who can also thrive independently
A background in customer service or front-of-house/reception is a big plus.
Key Skills
- A true customer-first mindset
- Confident communication skills (written & verbal)
- Comfortable with tech particularly Outlook Word and Excel. Open to learn new AI technology.
- Great at prioritising and multitasking
- Positive can-do attitude someone who sees solutions not problems
Your day-to-day responsibilities
- Be the first smile people see welcome members and guests warmly and professionally
- Know your community greet key members by name and understand their business needs
- Answer calls and handle enquiries efficiently and graciously
- Keep the Front of House immaculate professional and inviting
- Ensure guests are signed in and equipped with access cards
- Support meeting room and facility checks to ensure everythings ready
- Occasionally host tours for potential members or visitors
- Help organise and run business and social events
- Guide customers on fire safety and health & safety procedures
Who we are
Scale Space is a dynamic innovation-led workspace community built for scale-ups. We connect ambitious businesses with cutting-edge research top talent from Imperial College London and the digital expertise of Blenheim Chalcot.
Our campuses in White City and Nottingham are designed to spark collaboration support growth and foster a genuine sense of community.
If youre a people person who thrives in a fast-paced ever-evolving environment and you love the idea of being part of something bigger wed love to hear from you.
Join us at Scale Space and help shape the future of innovation.
By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing but please note that this means we will no longer consider you for the role you have applied can review our privacy policyhere.
Key Skills
- English
- User Interface
- Communication
- Content Writing
- Online
- Internet
- Youtube
- Management skills
- Digital speech
- Speaking skills
- Analytics
- Writing Skills
About Company
Blenheim Chalcot are the UK's leading digital venture builder. We build digital businesses that transform industries.
