Elections Front Desk/ Communications Temp

Mission: To make government and the democratic process work for all of Jeffco. From free and fair elections to friendly service and safe record keeping were building a Jeffco that welcomes and works for everyone.

Vision: An equitable accessible trustworthy democracy for the Jeffco of today and tomorrow

Each day we strive to turn this vision into reality and we are looking for motivated individuals to join our team and help in this work.

The Elections Front Desk/Communications Temp position provides the opportunity to join a team of public servants dedicated to defending the integrity of our elections and making the democratic process even more accessible to the people of Jefferson County. The Elections Front Desk/Communications Temp will assist the elections division in handling the needs of visitors and supervising production of thousands of letters sent to voters each month.

Ideal Candidate:

The ideal candidate will be a values-driven professional with a desire to set the bar for great election administration. The ideal candidate must be innovative voter-focused relentlessly detail-oriented and have the proven ability to move between diverse tasks with ease. The ideal candidate will have an engaging personality strong curiosity about the elections process the ability to implement and adapt to new software the confidence to run a team of workers during an election cycle and a finesse for speaking with and meeting the needs of a diverse set of community members. Spanish language skills and/or experience working with individuals from various cultures and communities is highly valued. The ideal candidate will be responsible for the following:

• Maintaining Voter Registration Data Entering complex data into the statewide voter registration system by following strict guidelines for data entry proofing entries and avoiding errors that can be extremely impactful to voters.

• Producing and Mailing Voter Correspondence Using spreadsheets and mail merge applications to download information from the statewide voter database and send state-mandated letters to voters regarding their registration status. Using specialized equipment for folding stuffing and sealing voter registration mailings.

• Maintaining & Overseeing Elections Division Front Desk Performing clerical and administrative duties to support the operations of the office on a day-to-day basis keeping an organized and clean work area developing and maintaining documents for daily audits ordering supplies maintaining an office inventory and documenting deliveries.

• Greeting and Providing Accurate Information to the Public -- Responding to public inquiries in person by phone email or chat by providing accurate information regarding elections security and processes and referring complex questions to management where appropriate. Processing documents involving secure voter information including certificates of voter registration confidential voter applications and voter registration forms. Working in bipartisan teams to issue and securely handle absentee ballots maintain security and chain of custody of voted ballots and election equipment and process and record small financial transactions. Welcoming various visitors to the office including vendors law enforcement election workers and election watchers. Delivering diplomatic service even to difficult customers.

• Related duties as assigned.

SCHEDULE:

This position is eligible for a maximum of 130 hours per month with some remote work available. Our office operates on a four-day work week Monday-Thursday 7 a.m. to 5:30 p.m.; candidates will be expected to negotiate their working hours with their supervisor within those operating hours. During election season the schedule may adjust to ensure the needs of the office are met. Please note that this position may require work on Fridays evenings and weekends surrounding our elections.

COMPENSATION:

Hiring Range: $20.00-$25.00 USD Hour

Compensation will be determined based on education experience and skills. Additional compensation for Spanish bilingual skills is available.

BENEFITS:

This is a non-benefitted position. Workers are provided one hour of sick leave per 30 hours worked subject to state maximum accruals.

QUALIFICATIONS:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click apply for that reason we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications:

Experience: 2 years of work experience

Education: High School Diploma or GED

*Note: An equivalent combination of education and experience is acceptable.

Preferred knowledge skills and abilities:

Preferred Qualifications:

• Experience in elections or office administration

• Associate or bachelors degree

• Experience managing databases/tracking software

• MS Office Suite experience

• Customer service skills

• Experience with the Colorado voter registration database

Preferred Skills and Abilities:

• Excellent verbal and written communications with the ability to articulate clearly and effectively to varying levels of customers

• The ability to patiently explain processes to an audience with lower computer literacy

• Experience with Microsoft Office/Microsoft 365

• Strong time management and prioritization skills

• Strong organizational skills

• Be dependable and have regular predictable attendance

• Self-directed in your work

• Ability to adapt quickly to situations and problem solve

• Ability to effectively and positively lead a team

• High level of integrity regarding confidentiality

Additional Job Information:

• Criminal History and MVR Background Checks are for every position.

• Offer of employment is contingent upon successful completion of criminal history motor vehicle report education verification and/or references.

• In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

• All Jefferson County Employees must apply through their internal profile.