Vendor Operation Manager - Inbound & Outbound Sales
Vendor Operation Manager - Inbound & Outbound Sales
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Job Description
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
Adobe is a place where exceptional people work dont just take our word for it our employees have recently voted us and Adobe Japan has been ranked 13th for Great Place to Work.
Were proud to offer market competitive employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance global days off wellness fund parental leave access to our Employee Stock Purchase Program and programs designed to help you continue to build your career. To learn more please visit also proudly empower our employees to get involved with corporate social responsibility and offer a broad range of opportunities to enable you to make a bigger impact through philanthropy employee and community engagement.
We know that people are the differentiator in our business and thats why we want to meet you!
About the Position
As part of Integrated Customer Experience (ICX) team the Inbound & Outbound Sales Manager is responsible to handle the sales for two out of these: Creative Cloud and Document Cloud. Sales can be made through multichannel: chats calls and emails. While new customer acquisition always remains a priority this role also needs to be able to up-sell/cross sell to existing customers by way of consultative selling.
Responsibilities
Own the revenue outcomes for the inbound & outbound sales organization
- Accountable for driving and generating revenue for the business unit working on inbound sales inquiries on phone calls or chats and outbound call
- Deliver the quarterly target as assigned by the business and achieve growth on critical products like Adobe Acrobat Adobe Express and FireFly
- Generate incremental revenue from the existing customers by up-selling additional products and services
Generate revenue by reaching out to Leads provided internally identifying needs and proposing solutions to drive customer success.
- Understands pipeline management working on opportunities/leads on Salesforce and be able to present a report on a weekly basis to the leadership team
Manage the vendors performance and establish win-win relationships work internal and external stakeholders to improve sales productivity
- Maintain exceptional level of service quality through customer experience
- Find opportunities to collaborate with other teams in order to increase the deal size. Set up and attend the demos with them
Understand market trends proactively develop strategies to increase revenue and translate them into concrete daily operations
- Should be knowledgeable about Adobes solutions/products that they will be responsible to position or sell
Requirements:
Should have 5-7 Year of Sales experience (B2B demand generation or growth sales Preferred)
A record of success at a high-growth company
Prior IT Sales background with an understanding of SaaS licensing will be a plus
Should have strong project management skills and the experience of leading the team
Should possess sound understanding of the sales cycle/Inside Sales model and consultative selling approach. Basic understanding of sales techniques like BANT Sales funnel and pipeline management is desired.
An analytical and data-driven mindset and an ability to quickly determine / distill intelligence from data
Highly motivated self-directed team player
Fluency in Japanese and Business proficiency in English
Adobe for All
Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices toEmployee Networksand programs designed to make everyone feel included were committed to fostering a diverse and inclusive workplace for all.
Take the plunge and jump in
Like what you have read and keen to jump in Think you might not have all the skills we are looking for Just take the plunge and apply we know that by bringing together a diverse group of people we are so much better together. Wed love to see where we can help driveCreativity for All together.
Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call .
Required Experience:
Manager
Employment Type
Full-Time
