Head of Global Training

Skyborne Airline Academy is seeking an experienced and forward-thinking Senior Training & Engagement Specialist to lead the design and delivery of innovative non-technical training and engagement programs for cadet pilots and staff. This role is pivotal in supporting pilot development airline readiness and fostering a culture of engagement inclusion and high performance across our global operations.

The ideal candidate will bring a strong background in personal development training human factors and employee engagementpaired with a deep understanding of airline operations and selection processes.

1. Non-Technical Training & Personal Development

•   Conduct training needs assessments to identify skill gaps in personal and leadership development.
•   Design and deliver high-impact sessions and workshops covering:
•   Crew Resource Management (CRM)
•   Communication & Leadership
•   Conflict Resolution & Emotional Intelligence
•   Stress Management Resilience and Professional Conduct
•   Provide one-on-one coaching and small group mentoring to cadets and staff.
•   Evaluate training effectiveness using measurable outcomes.

2. Airline Readiness & Selection Preparation

•  Develop and execute structured airline preparation programs focused on:
•  Brand representation and customer experience awareness
•  Public announcement (PA) communication skills
•  Professional conduct feedback delivery and schedule/roster awareness
•  Facilitate mock selection exercises including:
•  CV & cover letter preparation
•  Group assessments HR interviews and aptitude testing
•  Psychometric assessments and scenario-based evaluations
•  Maintain active partnerships with airline recruitment teams to ensure alignment with current selection criteria and expectations.

3. Employee Engagement & Culture Initiatives

•   Lead the expansion and delivery of the Reach Higher program across Skyborne campuses.
•   Drive initiatives to improve employee morale recognition inclusion and development.
•   Coordinate staff feedback tools such as surveys and pulse checks; analyze results and provide actionable recommendations.
•   Partner with HR department heads and senior leadership to embed engagement into onboarding team culture and leadership routines.
•   Facilitate team-building events recognition programs and professional growth opportunities.

Qualifications :

Required Qualifications & Experience

1. Minimum 5 years experience in a learning & development organizational development or employee engagement role preferably within aviation or the airline industry.
2. Demonstrated success designing and delivering soft-skills and leadership training.
3. Proven ability to coach cadets or staff for airline selection and assessment processes.
4. Strong interpersonal and facilitation skills including public speaking and stakeholder engagement.
5. Experience liaising with airline recruitment teams and internal senior leaders.
6. Degree in Education Psychology Human Resources or related field; equivalent experience considered.

Desirable Qualifications

1. Certified CRM Trainer (EASA/FAA recognized) or equivalent.
2. Experience with digital learning tools e-learning platforms or blended learning environments.
3. Background in employee well-being cultural change or DEI initiatives.
4. Familiarity with selection methodologies such as competency-based interviewing or assessment centre facilitation.

Additional Information :

Must be able to present authorization to work in the United States.

Benefits:

• Full Time Monday-Friday 
• Salary Range: $70000 to 80000 annually
• Health Insurance (medical dental and vision)
• 401k Investment
• PTO - 18 days plus 5-Sick Days
• Holidays - 9 days

This is an opportunity not to be missed. If you want to take your career to heights you never thought possible then we want to meet you.

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time