Program Manager I-MSH
Program Manager I-MSH
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Salary Not Disclosed
1 Vacancy
Job Description
TheEducation Project Manager I RQI Improvement Program plays a key role in delivering and supporting performance-focused resuscitation training under the American Heart Associations Resuscitation Quality Improvement (RQI) program. This role combines traditional BLS instruction with coaching mentorship and real-time feedback to help healthcare providers achieve and maintain high-quality CPR performance through frequent low-dose high-frequency training.
Responsibilities
- Facilitate onboarding and orientation of healthcare providers into the RQI program including device use and program structure.
- Support RQI station operations by monitoring usage providing real-time feedback and troubleshooting technical or instructional issues.
- Coach learners on CPR psychomotor skills using objective feedback from RQI manikins (e.g. depth recoil rate).
- Deliver in-person or virtual Heartsaver and BLS Provider updates when needed maintaining fidelity to AHA guidelines.
- Promote the RQI model of continuous improvement and high-frequency practice within clinical departments.
- Collaborate with clinical leadership and the AHA Training Center to track compliance identify skill gaps and enhance resuscitation performance culture.
- Maintain accurate records of learner completion and performance data in accordance with AHA and institutional standards.
- Stay current on updates to AHA science RQI platform enhancements and best practices for performance-based learning.
- Participate in instructor calibration sessions and quality assurance reviews to ensure consistency across the program
- Coordinate in-situ simulations in collaboration with nurse educators
- Liaison with the simulation center as needed
- Lead community-focused CPR training programs
Qualifications
- Associates degree required
- Current AHA BLS Instructor certification
- Completion of RQI Instructor Essentials (or complete within 1 year of hiring)
- Strong understanding of high-performance CPR metrics and AHA resuscitation science
- Excellent communication skills with ability to provide supportive objective feedback
- Knowledge of resuscitation simulation manikins
Experience Requirements
Preferred
- Experience as an educator or coach in clinical or simulation-based environments
- Familiarity with RQI platform simulation station management and LMS/eCard systems
- Clinical experience in acute care or emergency settings (e.g. RN RT Paramedic EMT)
- Experience driving an ambulance or other similarly sized vehicle
Computer Skills
MS Office Suite (please check one): (basic) (intermediate) (advanced)
Other: AHA ATLAS Enrollware
General Skills and Competencies
- Passion for quality improvement and evidence-based training
- Comfort with technology and data-informed coaching
- Strong interpersonal and motivational skills
- Detail-oriented reliable and self-directed
- Able to engage a variety of learners from new staff to seasoned clinicians
Describe Work Environment
- May involve traveling to different units or satellite facilities to support RQI stations
- Frequent standing demonstrating CPR and interacting at simulation stations
- Flexible hours may be required to meet the needs of 24/7 clinical operations
Required Experience:
Manager
Employment Type
Full-Time
