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Software Engineer

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Job Location drjobs

Santa Clara - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

ServiceNow is looking for a full stack senior software engineer to join the Customer Service Management (CSM) team where innovation meets collaboration! This is an exciting opportunity on a newly formed team building a new product from scratch!

Were assembling a new cross-functional team to build a next-generation product powered by cutting-edge AI technologies. As part of this early-stage initiative youll help shape not just the product but the team culture and roadmap from the ground up.

What you get to do in this role:  

  • Full Stack Engineer with good experience in JavaScript and server-side JavaScript technologies to join our application engineering team. 
  • Design build and deploy software for a brand-new AI-driven product.
  • Collaborate closely with product managers designers and AI researchers to turn early concepts into working prototypes and scalable systems.
  • Integrate AI/ML models (e.g. LLMs) into a user-facing product.
  • Build high-quality clean scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews Unit testing etc.)
  • Work with the product owners to understand detailed requirements and own your code from design implementation test automation and delivery of high-quality product to our users.
  • Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs
  • Help design and implement new products and features while also enhancing the existing product suite
     

Qualifications :

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
  • Experience integrating or working with AI/ML models (eg. LLM)
  • 3 years of experience full stack development with JavaScript HTML CSS.
  • Passion for JavaScript and the Web asa platform reusability andcomponentization
  • Experience with data structuresalgorithms object-oriented designdesign patterns andperformance/scale considerations
  • Experience with any of the modern UIframeworks like Angular React
  • Analytical and design skills
  • Working knowledge and ability to use tools to assist with daily tasks (IDE debugger build tools source control)
  • This role is a flexible work persona requiring a minimum of 2 days in office in our Santa Clara headquarters location

 

FD21

  

For positions in this location we offer a base pay of $123500 - $191500 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.


Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 


Remote Work :

No


Employment Type :

Full-time

Employment Type

Full-time

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