Customer Service Representative

San Pedro - Philippines

Monthly Salary: 40000 - 40000

Experience Required: 1-3years

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Job description:

Duties/ Responsibilities:

As a Lead Management Specialist you will be responsible for qualifying leads for our client solar energy solutions. Your primary objective is to identify prospective customers engage them in meaningful conversations and assess their solar energy needs and potential interest in our client products and services. The ideal candidate should have excellent communication skills a knack for lead nurturing and a passion for promoting renewable energy.

Software Knowledge:

Google Workspace: i.e. Google Maps Google Mail Google Calendar Google Doc Google Sheets.
Calendly
CRM-Sales Force
Enerflo
Net Suites
Google My Business
Get The Referral

Requirements

Requirements:

Great communication skills (English speaking)
Phone etiquette.
E-mail communication.
Great time management
Persistence resilience and the ability to handle rejection positively.
Excellent Listening skills to better understand what prospects are trying to
accomplish by going solar.
Being able to ask qualifying questions.

Familiarity with solar energy concepts and benefits.
Attention to details.

Benefits

Enjoy the following benefits:

Attractive salary and benefits Work-life balance fun and professional working environment
An open and honest culture where people are valued treated fairly and trusted and empowered.
13th-month pay bonus.
HMO upon regularization with 150K MBL per Illness under Regular Private Room with inclusion of Dental Life and Accident Insurance.
Paid leave
Free-flowing coffee and hot chocolate
Company events and employee engagement
Opportunities for professional development and growth.
Cozy pantry area with fun and engaging entertainment area.
Excellent office location in San Pedro City Laguna.

Duties/ Responsibilities: Manage and oversee the monitoring portals Utilize computerized systems to track and analyze solar systems Provide communications such as emailing or calling contractors for onsite visits as well as being able to RMA any equipment Utilize Google Suite and other software to assist with office tasks Act as solar systems monitor for all company clients and be able to walk them through their portal when they receive PTO Provide and analyze generated reports to recognize monitoring system errors and be able to troubleshoot remotely if possible

Job description:Duties/ Responsibilities:As a Lead Management Specialist you will be responsible for qualifying leads for our client solar energy solutions. Your primary objective is to identify prospective customers engage them in meaningful conversations and assess their solar energy needs and pot...