Duty Manager
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Job Location:
Monthly Salary:
Posted on:
21-08-2025
Vacancies:
1 Vacancy
Job Summary
Delivering a 5-star experience every step of the way.
We are seeking a dynamic and experienced Duty Manager to join our Front Office team. This is a pivotal leadership role suited for a hospitality professional ready to take the next step in their career. You will be the face of the hotel during your shift ensuring smooth operations and delivering memorable guest experiences.
Key Responsibilities:
- Lead and inspire the Front Office team to maintain high service standards and a welcoming guest experience.
- Provide hands-on training and ongoing support to ensure team members thrive in their roles.
- Respond to guest inquiries concerns and feedback with professionalism and a focus on timely effective resolution.
- Encourage clear communication and teamwork across all departments to ensure smooth operations.
- Champion a culture of safety wellbeing and alignment with Accors values.
- Assist with the recruitment onboarding and continued development of Front Office staff.
If youre driven by operational success and creating memorable guest experiences we want you on our team!
Qualifications :
We are looking for leaders who are passionate about growth and development and who are committed to making a meaningful impact within our team. If youre driven to elevate the guest experience and contribute to the success of a premier 5-star hotel we want to hear from you.
What Were Looking For:
- Demonstrated front office supervisory or Duty Manager experience in a hotel or resort environment with a passion for hospitality and guest service
- Strong interpersonal skills with the ability to build rapport and connect effortlessly with guests and team members.
- Clear and confident communicator adept at resolving issues negotiating outcomes and fostering positive relationships.
- Knowledge of Opera Cloud PMS (highly regarded)
- Flexible and adaptable with a proactive approach to problem-solving in a dynamic fast-paced setting.
- Willingness to work a rotating roster including evenings weekends and public holidays.
Additional Information :
Why work for Accor
Accor is one of the largest global hospitality businesses with over 5400 Hotels across 110 countries the career development opportunities are endless.
Benefits Your Way
- Immediate access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform which offers a constantly expanding database of free industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer and our ambition is to attract recruit and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process you are most welcome to let us know.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- stock management
- Employee Relations
- Leadership skills
- Data Collection
- Management Experience
- Microsoft Outlook
- Warehouse Management
- Business Management
- Rota Management
- Leadership Experience
- Supervising Experience
- MRP
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
