Risk, Quality & Compliance Officer

We are currently looking for an experienced Risk Quality & Compliance Officer to join our team on either a full time or part time this role you will play a critical role in ensuring our fertility clinic operates within the required legal ethical and professional frameworks. You will be responsible for maintaining and improving our quality management systems managing clinical and operational risks and ensuring ongoing compliance with industry regulations such as NATA RTAC and ISO 9001.

Key Responsibilities

• Maintain enhance and implement Geneas Quality Management System (QMS) to support continuous improvement.
• Ensure ongoing compliance with relevant industry standards and accreditations including RTAC and ISO 9001.
• Conduct internal audits and inspections to assess compliance and identify opportunities for improvement.
• Manage and oversee Geneas incident management software system working closely with internal teams to investigate incidents perform root cause analysis and ensure appropriate corrective and preventative actions are implemented.
• Prepare for and actively participate in governance meetings including analysing and reporting on quality metrics trends and risk indicators.
• Design and deliver engaging training focused on quality and compliance best practices.
• Foster cross-functional collaboration to promote a strong culture of quality safety and accountability.
• Coordinate and support external audits conducted by regulators or certifying bodies including liaising with relevant departments to ensure readiness and compliance.

Qualifications :

Were looking for someone who is detail-oriented proactive and passionate about delivering safe and high-quality patient care.

Essential Requirements:

• Minimum 2 years experience in a quality risk or compliance role.
• Familiarity with RTAC Code of Practice ISO 15189 and NATA is highly desirable.
• Strong communication organisational and interpersonal skills with exceptional attention to detail.
• Demonstrated integrity discretion and a steadfast commitment to patient safety.

Additional Information :

And whats in it for you

We know its important to look after our staff so Fertility First offers a number of perks including;

• Glow - Our rewards portal - be recognised by both your managers are peers. Access discounts at over 350 retailers as well as accessing recipes fitness classes and mindfulness sessions
• Learning and development  Ongoing opportunities for continuous education through Education Days internal development conference opportunities and companywide initiatives
• Certified Inclusive Employer workplace - Confidence in knowing you are joining an organisation who has achieved the benchmark for workplace inclusion across a number of diversity areas. 
• Certified Family Friendly workplace 2024/25  A global benchmark for a family inclusive culture which is reviewed annually. This ensures continuous improvement and evolution of our workplace ensuring all staff are best supported in the context of their individual circumstances.
• Hybrid work model - enjoy genuine flexibility working between home and our Sydney CBD clinic
• Genuine opportunity to grow and develop your career

Remote Work :

No

Employment Type :

Full-time